Plumbing Service Technician
Sila Services•Northfield, OH
•$80,000 - $140,000•Onsite
About The Position
Jackson Comfort is seeking an experienced Residential Plumbing Service Technician who excels at diagnosing problems, performing quality repairs, and communicating effectively with customers. The ideal candidate takes pride in their workmanship and wants to be part of a team-oriented company that values its employees. This role involves being a trusted advisor to customers, solving plumbing issues with honesty and professionalism.
Requirements
- 3+ years of residential plumbing service experience preferred
- Strong diagnostic and troubleshooting skills
- Knowledge of residential plumbing systems, repairs, and installations
- Ability to communicate options and recommendations to homeowners
- Comfortable working independently in customers' homes
- Strong customer service and communication skills
- Valid driver's license with an acceptable driving record
- Applicable plumbing license preferred or required based on local regulations
- Experience with Service Titan heavily preferred
Responsibilities
- Diagnose, repair, and maintain residential plumbing systems
- Perform plumbing service, repairs, replacements, and installations
- Work on water heaters, fixtures, faucets, toilets, piping, drains, and other plumbing systems
- Identify the cause of plumbing issues and recommend the best solution
- Present repair and replacement options clearly to customers
- Complete estimates, invoices, and job documentation accurately
- Maintain a clean and organized work area, vehicle, and tools
- Follow all safety procedures, plumbing codes, and company standards
- Provide excellent customer service on every call
- Support coworkers, ask for help when needed, and contribute to a culture of accountability and growth
Benefits
- Company-provided phone/tablet
- Tool and safety equipment support
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Company-paid life and disability insurance
- Paid training and professional development
- Opportunities for career growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
