Plumbing Maintenance Technician

SALT Service Co. • Austin, TX

10d • $60,000 - $80,000 • Onsite

About The Position

SALT Service Co. is seeking a motivated, customer-focused Plumbing Maintenance Technician to perform residential plumbing maintenance calls, troubleshoot plumbing concerns, and identify opportunities for additional plumbing, HVAC, and electrical services. The role emphasizes generating qualified leads, recognizing major replacement projects, and providing homeowners with exceptional service and clear explanations of recommended solutions.

The technician is expected to deliver quality workmanship, maintain a professional appearance and clean work environment, follow company policies and procedures, and communicate with management when no jobs are assigned during normal working hours. The role may also involve assisting installation teams, working on SALT properties, participating in community outreach, and collaborating with management and other departments.

The position is based in Hutto, Texas, with a Monday–Friday schedule based on assigned jobs and business needs. Compensation is $60,000–$80,000 annually, plus incentives for qualifying leads and projects. Eligible technicians may earn $100 per qualifying electrical or HVAC lead, $25 per qualifying plumbing lead, and 2% of qualifying project revenue for eligible major replacement projects generated through a lead, including sewer replacements, repipes, and main water service.

Requirements

• Residential plumbing experience, including maintenance, troubleshooting, and repairs.
• Strong communication and customer service skills.
• A customer-first attitude and ability to identify additional service opportunities.
• Dependability, professionalism, and willingness to assist other teams when needed.
• Ability to work independently while collaborating with management and other technicians.
• Commitment to safety, quality workmanship, and company standards.
• Valid driver’s license and an acceptable driving record.

Nice To Haves

• A Texas plumbing license or applicable plumbing credentials, preferred depending on the scope of assigned work.

Responsibilities

• Perform residential plumbing maintenance calls and troubleshoot plumbing concerns.
• Identify opportunities for additional plumbing, HVAC, and electrical services.
• Generate qualified leads for the plumbing, HVAC, and electrical departments.
• Identify major plumbing and HVAC replacement projects and other qualifying home service upgrades.
• Listen to homeowners’ concerns, identify their needs, and clearly explain recommended solutions.
• Educate customers about available services and the value of addressing plumbing issues.
• Follow company policies and procedures, including after-hours service fee requirements.
• Maintain a professional appearance, a clean work environment, and quality workmanship.
• Communicate with management when no jobs are assigned during normal working hours.
• Assist with additional duties as needed, including supporting installation teams, working on SALT properties, and participating in community outreach activities.
• Collaborate with management and other departments to support company goals and operational needs.

Benefits

• Competitive annual compensation of $60,000 to $80,000, plus additional compensation for qualifying leads and major replacement projects.
• Supportive team environment with high-performing professionals who value teamwork and integrity.
• Opportunities for career growth and skill development.
• Purpose-driven culture committed to serving the community and team members with love and integrity.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed