Plumbing Maintenance Technician

Bassett Services • Plainfield, IN

6d • $20 - $30

About The Position

Bassett Services is seeking a motivated Plumbing Maintenance Technician who wants to develop plumbing skills and build a long-term career in the trades. The role is intended for someone with about a year of plumbing experience or strong general plumbing knowledge who is ready to learn. The company describes itself as a local business supported by a larger regional leader, offering steady work, mentorship, training, exposure to a range of plumbing systems, and opportunities to advance toward becoming a full-service plumber.

The technician repairs and maintains residential plumbing systems, diagnoses plumbing issues, and presents repair or replacement options. The role involves communicating with dispatch and customers, providing high-quality service to homeowners, documenting work, and representing Bassett Services professionally. Job notes, invoices, and estimates are created in ServiceTitan.

Requirements

• Valid driver’s license.
• Ability to engage in customer service and sales interactions.
• Basic plumbing knowledge and experience.
• Physical capacity to work in crawl spaces, attics, and similar areas.
• Experience talking with customers face-to-face.
• Strong communication and listening skills.
• Positive attitude and willingness to learn.
• Dependability and teachability.

Nice To Haves

• At least one year of residential maintenance or general plumbing experience; this is preferred but not required.

Responsibilities

• Repair and maintain residential plumbing systems.
• Diagnose plumbing issues and present repair or replacement options.
• Communicate clearly with dispatch and customers.
• Provide 5-star service and build trust with homeowners.
• Create detailed job notes, invoices, and estimates in ServiceTitan.
• Represent Bassett Services with professionalism and pride.

Benefits

• Employer-paid medical, dental, and vision options.
• Life insurance, AD&D, and long-term disability coverage included.
• Optional short-term disability and gap coverage.
• FSA and HSA contribution options.
• 401(k) with employer match available upon hire.
• Traditional and Roth 401(k) options.
• Company vehicle with gas card.
• Paid time off and holidays.
• Paid parental leave.
• Tuition reimbursement.
• Ongoing training and development.
• Mentorship and a clear path to becoming a full-service plumber.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed