Plumbing Field Supervisor

AllTech Services • Marshall, VA

2h • Onsite

About The Position

J.R. Snider is seeking a Plumbing Field Supervisor to lead and develop a team of technicians, ensuring exceptional work quality and customer service. This is a hands-on leadership role focused on field presence rather than desk work. The ideal candidate will be comfortable with high expectations, honest communication, and taking ownership of team performance. J.R. Snider is a family-owned company with over 35 years of experience in plumbing and water treatment, emphasizing CARE values: Curiosity, Ambition, Responsibility, and Empathy.

Requirements

• 10+ years of plumbing experience
• Strong coaching, communication, and decision-making skills
• The ability to hold people accountable while earning their respect
• Comfort using scheduling, reporting, and field technology
• A valid driver’s license and clean driving record
• A mindset of ownership: if it’s your team, it’s your responsibility
• Care deeply about their people
• Take pride in high standards
• Are comfortable with tough conversations
• Want to leave the trade better than they found it

Nice To Haves

• 2+ years in a leadership, lead technician, or supervisory role
• Journeyman or Master Plumbing License

Responsibilities

• Lead and coach technicians through ride-alongs, training, and field mentorship.
• Set and enforce standards for quality, safety, code compliance, and professionalism.
• Own performance metrics, including job outcomes, callbacks, and customer feedback.
• Coordinate with dispatch and leadership to keep jobs running efficiently.
• Handle customer escalations with confidence and accountability.
• Develop apprentices and future leaders within the organization.
• Identify problems and bring solutions that improve operations.

Benefits

• Competitive weekly pay
• Performance-based bonuses
• Leadership role with long-term growth potential
• Aetna medical plans (low deductibles: $1K / $3K / $5K)
• 80% of premiums covered by the company
• Dental and vision (including orthodontics)
• Free unlimited mental health sessions
• Chiropractic care and preventive diagnostics
• Company-paid $25K life insurance
• Short- and long-term disability options
• 401(k) with a true 4% employer match (Traditional and Roth)
• Tuition reimbursement for leadership and technical growth
• 80 hours of PTO
• 8 paid holidays, including your birthday and the day after Thanksgiving
• No corporate games. No micromanagement.
• Clear expectations, strong leadership, and mutual respect
• A company that backs its supervisors instead of undermining them

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed