Plumbing Field Supervisor

Landry Mechanical•Millbury, MA

1d•$45 - $55

About The Position

Are you an experienced Plumbing Service Technician who takes pride in your work? Do you have field supervisory experience? Are you dedicated to your team and to providing excellent customer service? If you answered yes to these questions then we want to talk to YOU! We are looking for a Residential Plumbing Field Supervisor to join our team! Come join Landry Mechanical, the fastest growing home services company in the area. Unlike most companies in our area, we are privately and family-owned and operated. Not only do we have an excellent reputation for customer service, but we have an excellent reputation as a great place to work as well! We are committed to hiring and working with the best. Applicants must have a active Journeyman Plumbing License and live within 40 miles of Millbury, MA. Why Choose Landry? Competitive pay – $45 to $55/hr. (Based on skills & experience), plus bonus potential! Medical Insurance – We pay a portion for you and your family's insurance premiums for health, dental, vision Work life balance – We offer PTO and a floating PTO day per year 401k Plan with a 4% match A company truck and gas card! New technology, including iPhone, iPad & access to integrated ServiceTitan software PAID TRAINING – Nexstar, leadership, and technical training in-house & travel Team Building events (Baseball games, Bowling, breakfasts, etc.) We are consistently growing and so are the opportunities for advancement Take pride in working for a company that makes a difference in the community and always does right by the customer

Requirements

You have an active Journeyman license or better
At least 5 years of verifiable field experience as a lead Pluming service technician
An understanding of local code and manufacturing instructions
A positive outlook and 'can do' attitude
Excellent multi-tasking skills
Basic computer skills (Email, Microsoft Word, Google sheets & docs, ServiceTitan and OnCall Air CRM)
Strong code knowledge
Ability to read and interpret blueprints and technical drawings
Strong leadership skills
Excellent problem-solving skills and attention to detail
Valid driver's license with a clean driving record
Able to successfully pass preemployment checks

Responsibilities

Handle field tech support calls from your field team
Train on best practices, troubleshooting, and installation guides
Provide 1-1 coaching and mentoring in the field
Run warranty calls
Provide operations support in the Plumbing installation and service departments
Assist managers in conducting ride-alongs for technical and customer service evaluation
Assist Pre-Install Inspector with converting a “sold job” to a booked installation
Assist in onboarding new Service technicians
Maintain duties as a field technician high demand occurs

Benefits

Competitive pay – $45 to $55/hr. (Based on skills & experience), plus bonus potential!
Medical Insurance – We pay a portion for you and your family's insurance premiums for health, dental, vision
Work life balance – We offer PTO and a floating PTO day per year
401k Plan with a 4% match
A company truck and gas card!
New technology, including iPhone, iPad & access to integrated ServiceTitan software
PAID TRAINING – Nexstar, leadership, and technical training in-house & travel
Team Building events (Baseball games, Bowling, breakfasts, etc.)
We are consistently growing and so are the opportunities for advancement
Take pride in working for a company that makes a difference in the community and always does right by the customer