Plumbing Field Supervisor - Marietta
About The Position
Coolray Companies is seeking a Plumbing Field Supervisor Manager to lead their plumbing department. This is an opportunity to join one of the fastest-growing home service companies in the Southeast. The role involves directing, coaching, and supervising service plumbers, assisting with advanced troubleshooting, and providing customer service training. The company has been serving Atlanta homes since 1966 and is known for its commitment to prompt service, easy scheduling, and a Lifetime Parts & Labor Warranty. Coolray Companies, Mr. Plumber, and BriteBox Electrical have received multiple accolades for their service.
Requirements
- At least five (5) years of residential Plumbing experience with diagnostic troubleshooting, repair & drain cleaning service, and installation
- Exceptional customer service skills
- Proven leadership ability
- Keen ability to work accurately, efficiently, and manage multiple tasks with good work ethic
- Committed adherence and enforcement of the company’s core values and core purpose
- Intermediate computer skills
- Excellent oral and written communication, interpersonal, and presentation skills
- Ability to fluently speak, read, and write in the English language
- Current GA state Journeyman or Master license
- Must be able to pass a pre-employment background check and drug screen
Responsibilities
- Direct, coach, and supervise service plumbers
- Assist with service calls for advanced troubleshooting
- Provide customer service training to educate and assist Plumbers with regard to educating customers in choosing service/products, financing options, and handling customer relations
- Provide technical support in the field, visit service jobs, to respond to escalated customer complaints
- Ensure technician compliance with the company’s core values and purpose
Benefits
- $30.00-$35.00/ Hour
- Annualized Bonus Plan
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EAP, Legal Services and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
- 6 Paid Holidays per year
- Get paid to take your birthday off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
