Plumber Apprentice

Estes Heating and Air Conditioning Inc•Atlanta, GA

9h•Onsite

About The Position

This role involves assisting Journeyman or Master Plumbers with daily tasks, traveling to job sites, and ensuring customer satisfaction. The apprentice will also be responsible for vehicle maintenance, managing truck stock, processing customer invoices and payments, documenting installed equipment, performing preventive maintenance, identifying sales opportunities, and adhering to safety and company procedures. Continuous learning and staying updated on relevant codes are also key aspects of the position.

Requirements

High School Diploma or GED.
0-3 Years of experience
General industry or company knowledge
How to safely use power tool / ladders / hand tools
Typing skills
Customer Focus
Action Oriented
Highly Analytical
Listening
Integrity and Trust

Responsibilities

Assist Journeyman or Master Plumbers in their day to day duties.
Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer.
Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
Maintain proper truck stock, parts, tools and safety equipment in the vehicle.
Understand company pricing and generate appropriate customer invoice at the customer’s home. Electronically process credit card payments.
Document all installed equipment: make, model, serial number, type of system, and pictures as necessary.
Perform a preventive maintenance and make recommendations to solutions for a customer’s Plumbing System.
Participate in company provided training opportunities.
Identify potential opportunities: new systems, service agreements, and additional services
Observe all company procedures and safety rules
Work as part of our team to ensure customer satisfaction
Stay up to date on all Mechanical, Gas, & Plumbing Codes