Players Club Representative - Players Club

Hard Rock Hotel & Casino Ottawa•Tampa, FL

7d•Onsite

About The Position

Player’s Club Representatives are Guest Service Ambassadors for our property and are directly involved in fulfilling all marketing initiatives from Guest enrollment to event execution. The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Requirements

Guest Service Ambassador skills
Ability to introduce and enroll guests into the Player's Club program
Ability to greet and provide personalized service for VIP Guests
Ability to be discrete and maintain confidentiality regarding celebrities and VIP Guests
Ability to participate in the execution of marketing events
Ability to perform front of house and back of house duties for events

Responsibilities

Being a Guest Service Ambassador for the property.
Introducing and enrolling Guests into the award-winning Player’s Club program.
Greeting and providing personalized service for VIP Guests.
Having the ability to be discrete and keep confidential all interactions with celebrities and VIP Guests.
Participating in execution of marketing events such as concerts, celebrity meet and greets, giveaways, drawings, parties and tournaments.
Performing front of house and back of house duties for concerts and high profile celebrity events.
Other duties as assigned.