PLAYERS CLUB REP/CAGE SUPERVISOR- SMALL- STAR

COMANCHE•Walters, OK

1d•$19 - $0•Onsite

About The Position

This position is located at a small casino and has dual roles in the Casino Cage and Player’s Club. The Player’s Club/Cage Supervisor is responsible for efficiently operating the casino’s marketing. The Player’s Club/Cage Supervisor is responsible for player development activities, players’ club cards, and player database. The Player’s Club/Cage Supervisor performance is necessary for the casino to reach its full potential in providing a superior entertainment experience for its guests.

Requirements

Possess a High School Diploma or equivalency to include Home School Certificate.
Two (2) years casino cage or marketing experience.
One (1) year supervisory experience.

Responsibilities

Directs promotional events such as drawings, giveaways, tournaments, and other guest-based reward incentives.
Develop the promotional plan and related policies for the Player’s Club/Cage
Responsible for updating slide shows and all electronics inside and outside the casino.
Identifies, develops and researches opportunities for guest service improvements.
Provides feedback to the General Manager in regards to successful or unsuccessful promotions.
Serves as the manager and supervisor for the Player’s Club and Cage Departments.
Provide directions, assistance, and/or information to guests for excellent customer service.
Develops, produces, and manages Player’s Club Rep/Cage Cashier’s work schedules.
Provides training and developmental support to the Player’s Club Reps/Cage Cashiers.
Monitors the performance of Cage employees; ensuring adherence to Casino policies and Procedures.
Responsibilities include training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees.
Monitors the performance of marketing and cage employees; ensuring adherence to Casino policies and procedures.
Perform other duties as assigned.