Player Services Representative, Southland Casino

Delaware North • West Memphis, AR

7d • Onsite

About The Position

Delaware North Gaming is searching for full-time Player Services Representatives to join our team at Southland Casino in West Memphis, Arkansas. As a Player Services Representative, you will be responsible for checking guests in and out and assisting with all player rewards transactions. If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now.

Requirements

• Minimum of 1 year of experience in front desk customer service
• Must be able to obtain and maintain a state gaming license
• Strong written and verbal communication skills

Responsibilities

• Update player rewards information, perform credit and cash transactions, and issue player cards
• Explain games, contests, drawings, and promotional giveaways to guests
• Read group resumes and oversee daily activities of groups
• Complete shift closing, drop cash, check payments, and secure the bank at all times
• Offer bell assistance to all arriving and departing guests

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• health, dental, and vision insurance
• 401(k) with company match
• paid vacation days and holidays
• paid parental bonding leave
• employee assistance program
• tuition and/or professional certification reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED