Player Services Cashier (Swing Shift)

Cowlitz Indian Tribe • Ridgefield, WA

2d • Onsite

About The Position

Responsible for balancing a till/bank daily. Executes and records transactions such as but not limited to; chip redemption, slot vouchers and cashing negotiable transactions in support of Gaming operations. Enrolls and services guest with Player Rewards program. Promotes superior guest service. Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. Adheres to all departmental and property policies and procedures. Consistently interacts with guests, encouraging membership in Rewards card program, rewarding patrons for play and effectively handling questions/problems. Distributes monies to guests via slot ticket redemption, chip redemption, and check cashing. Processes monetary transactions for other departments. Ensures that all transactions are completed in an efficient and accurate manner. Responsible for securing the integrity of assigned assets. Maintains the accountability of company funds in accordance with Internal Controls and Gaming Commission Rules and Regulations. When working as the Chip Banker, he/she is responsible for the accountability of the chips in the Casino. The Chip Bank will receive and process chip transfers to and from other banks and windows. This bank will also receive table credits and issue table fills to the pits. Handles large amounts of money and maintains accountability over assigned bank. Protects and preserves the main bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, etc. Verifies the daily drops for the count room. Maintains cage equipment. Runs necessary reports to balance. Completes all necessary paperwork according to procedure. Maintains strict confidentiality of sensitive information. Performs other related duties as assigned.

Requirements

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Basic computer input skills.
• Ability to stand for extended periods of time.
• Organizational skills.
• Strong written and verbal skills.
• Ability to interact with the public in a professional and positive manner.
• Ability to work in a fast-paced and often crowded/noisy environment.
• Ability to lift 20lbs.
• Ability to work various shifts and flexible hours, including nights, weekends, holidays, and overtime as needed.
• Willingness to work in a smoking environment.
• Willingness to adhere to company health and safety measures.

Nice To Haves

• Previous money handling experience.

Responsibilities

• Balances a till/bank daily.
• Executes and records transactions such as chip redemption, slot vouchers, and cashing negotiable transactions.
• Enrolls and services guests with the Player Rewards program.
• Promotes superior guest service.
• Maintains a positive organizational culture.
• Adheres to all departmental and property policies and procedures.
• Encourages membership in the Rewards card program.
• Rewards patrons for play and handles questions/problems.
• Distributes monies to guests via slot ticket redemption, chip redemption, and check cashing.
• Processes monetary transactions for other departments.
• Ensures efficient and accurate transaction completion.
• Secures the integrity of assigned assets.
• Maintains accountability of company funds in accordance with Internal Controls and Gaming Commission Rules and Regulations.
• Manages chip accountability in the Casino when working as the Chip Banker.
• Receives and processes chip transfers to and from other banks and windows.
• Receives table credits and issues table fills to the pits.
• Handles large amounts of money and maintains accountability over assigned bank.
• Protects and preserves main bank assets, including accounting for, documenting, and verifying currency, coin, tokens, chips, etc.
• Verifies daily drops for the count room.
• Maintains cage equipment.
• Runs necessary reports to balance.
• Completes all necessary paperwork according to procedure.
• Maintains strict confidentiality of sensitive information.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED