Players Club Representative, Hamburg Gaming
Delaware North•Town of Hamburg, NY
•Onsite
About The Position
Delaware North Gaming is seeking full-time Player Club Representatives to work at Hamburg Gaming in Hamburg, New York. The role assists guests with Player Rewards Program transactions in a friendly and professional manner. Hamburg Gaming is located at the Erie County Fairgrounds near Buffalo and features 940 gaming machines on the main gaming floor and an outdoor gaming patio.
Requirements
- No experience or diploma is required.
- Ability to obtain and maintain a state gaming license.
- Ability to work evenings, weekends, holidays, and special events.
- Ability to stand for extended periods.
- Ability to lift up to 30 pounds.
Nice To Haves
- Basic computer skills, including word processing, spreadsheets, databases, and point-of-sale systems.
Responsibilities
- Provide information, cards, promotional items, and other rewards to program members.
- Update and enter member information into the database.
- Assist with the execution of games, contests, drawings, and giveaways.
- Maintain strict confidentiality guidelines in all customer interactions and records.
- Use active listening skills to defuse emotionally charged situations.
Benefits
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
- Health insurance for eligible team members
- Dental insurance for eligible team members
- Vision insurance for eligible team members
- 401(k) with company match for eligible team members
- Paid vacation days and holidays for eligible team members
- Paid parental bonding leave for eligible team members
- Employee assistance program for eligible team members
- Tuition and/or professional certification reimbursement for eligible team members
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
