Platforms Manager

Commonwealth of Pennsylvania • Dauphin County, PA

3d • Hybrid

About The Position

The Governor’s Office of Digital Strategy is seeking a Platforms Manager to join the Content Team responsible for Governor Shapiro’s online communications strategy. This role helps shape and amplify the administration’s voice across social media by combining communications, rapid response, content creation, and audience engagement. The Platforms Manager works closely with content, platform, and digital partnership teams to support timely, effective, and authentic online storytelling. The role reports directly to the Content Director.

The position owns the @PAGovOffice voice and brand online, contributes to rapid response efforts, and monitors media, topics, and trends to guide strategy. It also collaborates on digital content concepts, serves as an on-screen creator for @PAGovOffice, helps develop and grow serialized video content, and expands the PAGov brand onto new platforms and channels.

This is a full-time position with work hours of 9:00 AM to 5:30 PM, Monday through Friday, including a 60-minute lunch. Work outside standard business hours, including nights and weekends, is required due to the agency’s 24/7 nature. Part-time telework of up to one day per week may be available from an approved location in Pennsylvania with a securely configured high-speed internet connection; otherwise, the employee may report to the headquarters office in Harrisburg. Telework availability may change.

Requirements

• At least one year of experience independently managing social programs or platforms, graphic design, and video editing.
• Valid driver's license.
• Comprehensive knowledge of the digital ecosystem, platform algorithms, and industry trends.
• Exceptional attention to detail and strong organizational skills, including clear external and internal file management.
• Ability to work collaboratively under tight deadlines and in rapid response situations, including work on nights and weekends.
• Comfort on camera and willingness to tie personal brand and likeness to the Office of the Governor.
• Comfort using, or willingness to learn to use, a production-quality video camera, as well as familiarity with best practices for filming with an Apple iPhone.
• Experience with Premiere Pro, CapCut, or other video editing software.
• Ability to perform essential job functions.
• Must pass a background investigation.
• Application must include a resume and be submitted by the posting closing date.

Responsibilities

• Own the @PAGovOffice voice and brand online alongside the wider Content Team.
• Assist with rapid response efforts, prepare for anticipated news, and manage social media responses, including clipping live public events and cable hits.
• Collaborate with the Content Team and Digital Partnerships Team to develop ideas and concepts and represent the Governor’s voice across digital platforms.
• Lead media, topic, and trend monitoring to guide rapid response strategy and ensure the Governor’s voice is represented in online conversations.
• Serve as the in-house on-screen creator for @PAGovOffice and help serialize and grow video content on the platforms.
• Expand the PAGov brand onto new platforms and channels and grow its online presence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed