Platform Solutions Manager

Cadent • New York, NY

5d

About The Position

Cadent is seeking a Platform Solutions Manager to provide consultative support to self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI optimization. The role serves as a subject-matter expert on the Cadent platform, advising clients on platform strategy and helping them use the platform to achieve effective results, while supporting retention and revenue growth.

The position works closely with Client Services, Product, Partnerships, and Sales to design client solutions, encourage feature adoption, collect client product feedback, and help scale Cadent’s platform business. It also leads client onboarding and training by making platform features, targeting capabilities, and technical workflows understandable and actionable.

Applicants must be legally authorized to work in the United States without employer sponsorship now or in the future.

Requirements

• 3–5+ years of experience in programmatic advertising, including hands-on DSP campaign management.
• Bachelor’s degree in Engineering, Mathematics, Economics, Finance, Statistics, Computer Science, Business, or a related field.
• Proven ability to drive campaign success and optimize programmatic strategies.
• Experience working with and as a user in Data Collaboration Platforms (DCPs) and Supply-Side Platforms (SSPs).
• Strong understanding of real-time bidding (RTB) and digital media buying.
• Experience working with or at advertising agencies or DSPs.
• Comfort communicating with clients about complex topics and difficult situations.
• Exceptional communication and interpersonal skills, including the ability to simplify complex concepts for different audiences.
• Solutions-oriented mindset and ability to align technical capabilities with business goals.
• Adaptability in a fast-paced environment and ability to bring structure to ambiguity.
• Entrepreneurial mindset and interest in building and improving business processes.
• Legally authorized to work in the United States without employer sponsorship now or in the future.

Responsibilities

• Act as a platform subject-matter expert, advising clients to encourage adoption, retention, and trust.
• Guide audience definition, campaign execution, and measurement frameworks; recommend pacing, performance, and cost optimizations.
• Analyze client platform usage to identify opportunities for improvement and apply best practices to increase efficiency and outcomes.
• Promote platform features and capabilities to improve client performance and maximize revenue opportunities.
• Act as a liaison between clients and the product team, consolidating feedback to inform platform enhancements.
• Lead end-to-end client enablement and translate platform features, targeting capabilities, and technical workflows into practical best practices.
• Collaborate with Sales and Client Services to maintain strong client relationships and retention.

Benefits

• Inclusive health, dental, and vision plans.
• Enhanced support for reproductive health, family planning, and new parents.
• Employer contribution to HSA.
• Voluntary pet insurance, legal assistance, critical illness, hospital indemnity, and accident coverage.
• Paid parental leave.
• Mental health support and Employee Assistance Program (EAP).
• Free access to the Calm App.
• Monthly wellness reimbursement.
• Discounts through LifeMart and Plum Benefits.
• Flexible Time Off (FTO) policy and company breaks.
• 11 observed federal holidays.
• Summer Fridays between Memorial Day and Labor Day.
• Employee Resource Groups and DEI programming and initiatives.
• Company-sponsored events.
• 401(k) participation with discretionary employer match.
• Life, short-term disability, and long-term disability coverage.
• Cell phone and WiFi stipend.
• Pre-tax commuter benefits.
• Access to certified financial coaches and planning tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level