Platform Solutions Manager

Cadent • Chicago, IL

5d • $95,000 - $110,000

About The Position

Cadent is seeking a Platform Solutions Manager to consult with self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI optimization. The role serves as a subject-matter expert on the Cadent platform, advising clients on platform strategy and helping them use the platform successfully to achieve optimal results, strengthen retention, and support revenue growth.

The manager collaborates with Client Services, Product, Partnerships, and Sales to design client solutions, encourage feature adoption, gather product feedback, and scale Cadent’s platform business. The role also leads client onboarding and training, turning complex platform features, targeting capabilities, and technical workflows into practical guidance.

Applicants must be legally authorized to work in the United States without employer sponsorship now or in the future.

Requirements

• 3–5+ years of experience in programmatic advertising, including hands-on DSP campaign management.
• Bachelor’s degree in Engineering, Mathematics, Economics, Finance, Statistics, Computer Science, Business, or a related field.
• Proven ability to drive campaign success and optimize programmatic strategies.
• Experience working with and as a user in Data Collaboration Platforms (DCPs) and Supply-Side Platforms (SSPs).
• Strong understanding of real-time bidding (RTB) and digital media buying.
• Experience working with or at advertising agencies or DSPs.
• Ability to communicate comfortably with clients about complex topics and difficult situations.
• Exceptional communication and interpersonal skills, including the ability to simplify complex concepts for different audiences.
• Solutions-oriented mindset and ability to align technical capabilities with business goals.
• Adaptability in a fast-paced environment and ability to bring structure to ambiguity.
• Entrepreneurial mindset and interest in building and improving business processes.
• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Responsibilities

• Provide ongoing platform consultation to drive adoption, retention, and client trust.
• Advise clients on audience definition, campaign execution, and measurement frameworks.
• Recommend pacing, performance, and cost optimizations to improve campaign outcomes and client satisfaction.
• Analyze client platform usage to identify opportunities for improvement and apply best practices to enhance efficiency and results.
• Promote platform features and capabilities to improve client performance and maximize revenue opportunities.
• Act as a liaison between clients and the product team, consolidating user feedback to inform platform enhancements.
• Lead end-to-end client enablement, onboarding, and training, translating complex platform features and workflows into practical best practices.
• Work with Sales and Client Services to maintain strong client relationships and support retention.

Benefits

• Health, dental, and vision plans
• Enhanced reproductive health, family planning, and new-parent support
• Employer contribution to HSA
• Voluntary pet insurance, legal assistance, critical illness, hospital indemnity, and accident coverage
• Paid parental leave
• Mental health support and Employee Assistance Program
• Free access to the Calm App
• Monthly wellness reimbursement
• Discounts through LifeMart and Plum Benefits
• Flexible Time Off policy and company breaks
• 11 observed federal holidays
• Summer Fridays between Memorial Day and Labor Day
• Employee Resource Groups and DEI programming and initiatives
• Company-sponsored employee events
• 401(k) participation with discretionary employer match
• Life, short-term disability, and long-term disability coverage
• Cell phone and WiFi stipend
• Pre-tax commuter benefits
• Access to certified financial coaches and planning tools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level