Platform Solutions Manager

Cadent•New York, NY

About The Position

Cadent is seeking a Platform Solutions Manager to provide consultative support to self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI optimization. The role serves as a subject-matter expert on the Cadent platform, advising clients on platform strategy and helping them use the platform effectively to achieve results, strengthen retention, and grow revenue. The Platform Solutions Manager works closely with Client Services, Product, Partnerships, and Sales to design client solutions, encourage feature adoption, gather product feedback, and support the growth of Cadent’s platform business. The role also leads client onboarding and training, translating complex platform features, targeting capabilities, and technical workflows into practical guidance. Cadent describes itself as an Equal Opportunity Employer committed to inclusion and diversity. The position requires authorization to work in the United States without employer sponsorship now or in the future. The listed pay range is USD $0.00–USD $0.00 per year.

Requirements

  • 3–5+ years of experience in programmatic advertising, including hands-on DSP campaign management.
  • Bachelor’s degree in Engineering, Mathematics, Economics, Finance, Statistics, Computer Science, Business, or a related field.
  • Proven ability to drive campaign success and optimize programmatic strategies.
  • Experience working with and as a user in Data Collaboration Platforms (DCPs) and Supply-Side Platforms (SSPs).
  • Strong understanding of real-time bidding (RTB) and digital media buying.
  • Experience working with or at advertising agencies or DSPs.
  • Comfort communicating with clients about complex topics and difficult situations.
  • Exceptional communication and interpersonal skills, including the ability to simplify complex concepts for different audiences.
  • Solutions-oriented mindset and ability to align technical capabilities with business goals.
  • Adaptability in a fast-paced environment and ability to bring structure to ambiguity.
  • Entrepreneurial mindset and passion for building and improving business processes.
  • Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Responsibilities

  • Act as a platform subject-matter expert and provide ongoing client consultation to drive platform adoption, retention, and trust.
  • Guide clients on audience definition, campaign execution, and measurement frameworks; recommend pacing, performance, and cost optimizations.
  • Analyze client platform usage to identify opportunities for improvement and apply best practices to enhance efficiency and outcomes.
  • Promote platform features and capabilities to improve client performance and maximize revenue opportunities.
  • Serve as a liaison between clients and the product team, consolidating client feedback to inform platform enhancements.
  • Lead end-to-end client enablement and translate platform features, targeting capabilities, and technical workflows into practical best practices.
  • Work with Sales and Client Services to maintain strong client relationships and high retention.
  • Collaborate with Client Services, Product, Partnerships, and Sales on client solutions, feature adoption, product feedback, and platform business growth.

Benefits

  • Inclusive health, dental, and vision plans.
  • Enhanced support for reproductive health, family planning, and new parents.
  • Employer contribution to HSA.
  • Voluntary benefits including pet insurance, legal assistance, critical illness, hospital indemnity, and accident coverage.
  • Paid parental leave.
  • Mental health support and Employee Assistance Program (EAP).
  • Free access to the Calm App.
  • Monthly wellness reimbursement.
  • Special discounts through LifeMart and Plum Benefits.
  • Flexible Time Off (FTO) policy and company breaks.
  • 11 observed Federal holidays.
  • Summer Fridays between Memorial Day and Labor Day.
  • Employee Resource Groups and DEI programming and initiatives.
  • Company-sponsored events.
  • 401(k) participation with discretionary employer match.
  • Life, short-term, and long-term disability coverage.
  • Cell phone and WiFi stipend.
  • Pre-tax commuter benefits.
  • Access to certified financial coaches and planning tools.
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