Senior Platform Operations Engineer (SaaS / Production Support)
About The Position
We are reinforcing our platform operations team to support growth in the Capital Markets Software as a Service (SaaS) environments. We are looking for experienced technical operations to supplement the existing support team who manages the environments for Transfer Agency Solutions, providing shareholder services to our customers. The team provides day-to-day hands-on support for the applications in which our customer operates their business. The team is made up of senior technologists covering a broad array of software and infrastructure. The support model is follow-the-sun and provides support coverage around the clock with team members located globally.
Requirements
- Command line mastery of Operating Systems: Windows, Linux
- Hands-on experience with one or many scripting languages: BASH, BAT, Cron, KORN
- Working knowledge of networking, routing, Loadbalacers, VPNs
- Security administration: SSH, TLS, Certificate management
- General working knowledge of DBMS suites (Oracle, SQL)
- Java support Basic understanding of J2EE platform - experience on at least one: Tomcat, Apache
- Installation/upgrade of third-party products such as: IBM MQ, Direct:Connect NDM, IBM Control Center, Rocket Visual COBOL etc.
Nice To Haves
- Experience with Citrix Enterprise, IBM MQ, PGP, NDM, MS Active Directory
- Experience with Web App monitoring/support Dynatrace
- Exposure to CICS emulation – NTT DATA / UINIKIX (BPE/TPE/MSF)
- Visual COBOL Programming experience
- Financial Services experience
- Familiar with security applications – Cortex, BIT9, Qradar/SIEM
Responsibilities
- Day-to-day support of production environments is mission one.
- Provide any downtime for our customers and mitigate any unplanned issues.
- Provide technical support to do projects, releases, conversions, and business continuity.
Benefits
- Competitive salary and benefits
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
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What This Job Offers
Job Type
Full-time
Career Level
Senior
