Platform Human Resource Manager- San Antonio International Airport

Retail and Dining Positions•San Antonio, TX

1d•Onsite

About The Position

Paradies Lagardère is seeking a proactive and people-driven Platform Human Resource Manager (PHRM) to support its Retail and Dining Divisions at one of its airport locations. This role is ideal for a hands-on HR leader who thrives in a dynamic, fast-paced environment and is passionate about talent development, compliance, and associate engagement. The PHRM will lead HR functions across Dining and Retail operations within a single airport platform, serving as a trusted partner to Flagship General Managers and associates. The position oversees recruitment, onboarding, compliance, investigations, training, and engagement initiatives, playing a key role in shaping workplace culture and ensuring operational HR excellence.

Requirements

3–5 years of experience in Human Resources, preferably in food & beverage or retail
Bachelor’s degree in Human Resources or equivalent combination of education and experience
2+ years of supervisory or managerial experience
Working knowledge of employment laws (EEO, FMLA, ADA, etc.)
Availability for a flexible schedule including some nights, weekends, and holidays
Strong HR experience with a passion for associate development and operations partnership
Exceptional communication and problem-solving skills
Proficiency in investigations, documentation, and HR systems
Ability to thrive in a fast-paced, customer-facing environment
Professionalism, adaptability, and a solutions-oriented mindset
Strong working knowledge of employment law (Wage and Hour, FLSA, ADA, FMLA, EEOC, etc.)
Understanding of local, state, and federal labor regulations
Ability to communicate clearly and effectively at all levels of the organization
Excellent organizational skills with strong attention to detail, especially in investigations and documentation
High-level conflict management skills with a commitment to discretion and confidentiality
Effective training and facilitation abilities for both large and small groups
Proficiency with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint) and HRIS systems
Strategic, analytical, detail-oriented, and comfortable in a fast-paced, team-driven environment
Self-motivated and proactive in driving HR initiatives
Strong presentation and communication skills

Nice To Haves

Bilingual (Spanish) is a plus!

Responsibilities

Source, screen, and support onboarding to build strong teams across both divisions.
Handle employee concerns with professionalism, confidentiality, and fairness.
Ensure adherence to all company policies and legal requirements; monitor timely completion of training.
Champion associate engagement efforts and recognize team successes.
Educate and support managers on HR policies, processes, and best practices.
Support accurate and timely HR transactions and recordkeeping.
Promote safe work environments and assist with incident reporting.
Collaborate with your Regional HR Manager and location leadership to drive results and maintain compliance.