Platform Engineer

GreatAmerica•Cedar Rapids, IA

10d•Hybrid

About The Position

GreatAmerica is an equipment financing company serving businesses across the United States and has recently become a bank. The Platform Engineer is an entry-level role on the technology team, responsible for learning and supporting the platforms, tools, and technologies that enable business and technology operations. Working under the guidance of experienced engineers, the role contributes to platform maintenance, monitoring, automation, troubleshooting, and continuous improvement while building foundational technical, operational, and business knowledge. The position supports platform capabilities and lifecycle activities, including provisioning, configuration, upgrades, patching, and monitoring. It follows established security, compliance, and operational controls and documents work using established standards. The engineer collaborates with engineers, technology teams, vendors, and business partners, and develops an understanding of how platform services support business operations and technology outcomes. Applicants must be authorized to work for any U.S. employer; GreatAmerica cannot sponsor or take over sponsorship of an employment visa.

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
0–3 years of relevant experience.

Nice To Haves

Exposure to a major cloud platform such as Azure, AWS, or GCP.
Familiarity with CI/CD concepts and IT service management practices, including Jira or ServiceNow.
Familiarity with source control tools such as GitHub, Bitbucket, or Azure DevOps and basic Git workflows.
Exposure to infrastructure-as-code concepts such as Terraform.
Familiarity with JSON/YAML for configuration and templating.
Exposure to containerization with Docker; familiarity with Kubernetes concepts such as Pods and Deployments is a plus.
Exposure to Linux fundamentals, including command line, file systems, and basic administration.
Exposure to basic scripting with Bash or Python for everyday automation tasks.
Basic programming or scripting ability in .NET, Java, JavaScript, or TypeScript.
Exposure to networking fundamentals, including DNS, HTTP/S, load balancing, and basic firewall/security group concepts.
Basic awareness of how monitoring and alerting can surface failures originating outside the platform being monitored.
Interest in financial services, banking, or regulated-industry technology.

Responsibilities

Assist with implementing, maintaining, and supporting platform capabilities under guidance.
Support platform lifecycle activities, including provisioning, configuration, upgrades, patching, and monitoring.
Assist with automation and continuous improvement initiatives to improve platform reliability, scalability, and efficiency.
Monitor platform health and follow established procedures to identify, troubleshoot, resolve, or escalate issues.
Support incident, problem, and change management processes.
Follow established security, compliance, and operational controls.
Document work activities, processes, configurations, and solutions using established standards.
Collaborate with engineers, technology teams, vendors, and business partners on platform-related initiatives.
Build an understanding of how platform services support business operations and technology outcomes.
Learn to identify and escalate issues originating from upstream systems, vendors, integrations, or dependencies.