Platform Developer, SRE

Judi Health • Charlotte, NC

17h • Hybrid

About The Position

Judi Health is building the technology infrastructure our nation needs to deliver the healthcare we deserve. The Site Reliability Engineering team is responsible for driving the adoption of world class reliability practices across the organization, ensuring the best possible experience for the lives we provide care for. As a Platform Developer, SRE, you will be working with our internal teams to fine tune customer driven monitoring, alerting, and iterative feedback loops to increase reliability across the entire engineering organization.

Requirements

• Experience supporting 24/7 production on-call rotations, including responding to alerts and resolving incidents outside of standard business hours
• Experience in automating Observability & Monitoring (Grafana, Kibana, Prometheus), standardizing incident response for alerts to maintain SLAs and SLOs
• Proficiency in Terraform, or similar IaC tooling
• Practical experience within a cloud provider and its component services (AWS, GCP, Azure, etc)
• Some experience in python, or bash scripting
• Ability to work effectively with cross-functional teams, including developers, IT security & compliance, product managers, and scrum masters.
• Strong written and verbal communication — you will help produce guidance that the broader engineering organization depends on

Nice To Haves

• Experience in customer facing support roles, quality assurance
• Experience with Docker and container orchestration
• Background in healthcare, pharmacy, financial services, or other regulated domains where data pipelines carry audit and correctness obligations

Responsibilities

• Work with internal development teams to distill customer facing metrics
• Assist internal development teams with crafting monitoring and alerting based on customer driven metrics
• Write terraform modules that assist in the onboarding of internal teams to our monitoring and alerting platform
• Help drive the adoption of world class site reliability principles and practices across the organization
• Adopt Agile/Scrum methodologies, actively participating in planning, stand-ups, and retrospectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed