AI Platform / SRE Lead

Glint Tech SolutionsNew York, NY
Remote

About The Position

Our client is a leading enterprise organization transforming how healthcare data is made accessible, safely and reliably, at scale. We are seeking a senior AI Platform / SRE Lead to drive AI-enabled operational practices across distributed engineering teams, with a focus on reliability, automation, observability, production support, and the adoption of AI within DevOps and SRE processes.

Requirements

  • Strong background in SRE, DevOps, production operations, automation, and Forward Deployed Engineering (FDE)
  • Practical experience applying AI/GenAI to operational and client-specific use cases
  • Expertise in observability, monitoring, incident management, troubleshooting, and CI/CD
  • Experience establishing governance and guardrails, and serving as a senior technical escalation/advisory lead across multiple engineering pods
  • Experience implementing AI-assisted incident response, intelligent monitoring, automated troubleshooting, and AI-enabled DevOps solutions
  • Experience with FDE-led solution deployment and integration in complex enterprise environments

Nice To Haves

  • Cloud platforms and Infrastructure as Code
  • Enterprise AI tools
  • Customer-facing technical delivery experience
  • Large-scale healthcare or regulated environment experience
  • Exceptional communication skills and a customer-service-oriented attitude

Responsibilities

  • Lead AI-enabled operations, reliability, automation, observability, and production support initiatives
  • Identify and guide AI use cases for incident management, monitoring, troubleshooting, and operational automation
  • Define operational standards, governance, and guardrails
  • Drive adoption of AI-enabled DevOps and SRE practices
  • Improve operational efficiency and reliability through automation and AI
  • Serve as a technical advisor and escalation point across multiple delivery pods
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