AI Platform / SRE Lead

Glint Tech Solutions LLC•New York, NY

2d•Remote

About The Position

Our client is a leading enterprise organization transforming how healthcare data is made accessible, safely and reliably, at scale. We are seeking a senior AI Platform / SRE Lead to drive AI-enabled operational practices across distributed engineering teams, with a focus on reliability, automation, observability, production support, and the adoption of AI within DevOps and SRE processes.

Requirements

Strong background in SRE, DevOps, production operations, automation, and Forward Deployed Engineering (FDE)
Practical experience applying AI/GenAI to operational and client-specific use cases
Expertise in observability, monitoring, incident management, troubleshooting, and CI/CD
Experience establishing governance and guardrails, and serving as a senior technical escalation/advisory lead across multiple engineering pods
Experience implementing AI-assisted incident response, intelligent monitoring, automated troubleshooting, and AI-enabled DevOps solutions
Experience with FDE-led solution deployment and integration in complex enterprise environments

Nice To Haves

Cloud platforms and Infrastructure as Code
Enterprise AI tools
Customer-facing technical delivery experience
Large-scale healthcare or regulated environment experience
Exceptional communication skills and a customer-service-oriented attitude

Responsibilities

Lead AI-enabled operations, reliability, automation, observability, and production support initiatives
Identify and guide AI use cases for incident management, monitoring, troubleshooting, and operational automation
Define operational standards, governance, and guardrails
Drive adoption of AI-enabled DevOps and SRE practices
Improve operational efficiency and reliability through automation and AI
Serve as a technical advisor and escalation point across multiple delivery pods

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