Plasma Processing Technician (Bilingual – English/Spanish)

CSL•Caguas, PR

About The Position

The Plasma Processing Technician evaluates donor suitability for automated pheresis procedures and performs donor health assessments, medical history reviews, and reviews of screening and laboratory results to determine initial and ongoing suitability. The role explains informed consent, including procedures, hazards, potential adverse events, immunization schedules, and the donor’s right to decline. It also counsels donors about reactive test results and refers them to community facilities for follow-up and counseling. The technician administers and oversees approved immunizations, including employee hepatitis B and influenza programs and, where applicable, donor immunization programs. The role provides limited emergency medical care to donors and staff within the scope of licensure or certification, handles center medical emergencies according to SOPs, and escalates cases to the Center Physician or local medical providers as needed. The technician maintains emergency kits and responds to medically related staff questions in conjunction with the Center Medical Director and/or Center Physician. The position requires accurate entry of donor information in the electronic donor information management system, adherence to applicable SOPs and donor-testing requirements, and maintenance of confidentiality. The technician helps maintain a clean and adequately supplied work area, follows HSE and OSHA procedures, may conduct audits, may be cross-trained to support business needs, and performs other job-related duties as assigned. Bilingual skills may be required at the organization’s discretion.

Requirements

Active state licensure from a paramedic, nursing, physician assistant, chiropractic, or naturopathic training program, or medical school.
Alternatively, completion of a foreign allopathic or osteopathic medical school, together with current state licensure as a physician or state EMT certification.
At least one year of experience in a health care environment or one year of clinical experience from a vocational or nursing institution.
Ability to make and analyze physical assessments, including heart and lung sounds and signs of drug use.
Ability to instruct donors, staff, and community members about the benefits of plasma donation programs.

Nice To Haves

Experience in a plasma or whole blood collection center or another regulated environment.
Bilingual English/Spanish skills may be required at the organization’s discretion, depending on business needs.

Responsibilities

Evaluate donor suitability for automated pheresis procedures.
Administer and supervise approved immunizations other than red blood cell immunizations; manage employee hepatitis B and influenza immunization programs and oversee donor immunization programs where applicable.
Provide limited emergency medical care to donors and staff within the scope of licensure or certification, including administering medication or treatments as permitted.
Promote positive customer relations with donors and conduct confidential interviews to obtain information relevant to donation suitability.
Respond, in conjunction with the Center Medical Director and/or Center Physician, to medically related questions from staff and provide information on medical issues.
Perform donor medical history reviews and health assessments; assess screening and laboratory results to determine initial and continuing donor suitability.
Notify and counsel donors about reactive test results and refer them to community facilities for follow-up and counseling.
Explain informed consent to applicant donors, including procedures, hazards, potential adverse events, immunization information, the opportunity to refuse participation, and documentation of consent.
Handle medical emergencies according to SOPs, escalate situations when required, and periodically check emergency kits for supplies and expiration dates.
Review test results and determine continued donor suitability; follow SOPs for four-month required test (PE/STS) reports, approvals, and grace periods.
Assess donor signs and symptoms that may prevent continued donation.
Review antibody titer results as required and maintain awareness of appropriate immunization schedules for each antigen.
Accurately record donor data in the electronic donor information management system in accordance with SOPs.
Maintain a clean and efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures, promote safety, and potentially audit internal procedures and documentation.
Maintain confidentiality of personnel, donor, and center information.
May be cross-trained in other areas to meet business needs and perform other job-related duties as assigned.