Plasma Processing Technician (Bilingual – English/Spanish)

CSL Plasma•Caguas, PR

About The Position

The Plasma Processing Technician evaluates donor suitability for automated pheresis procedures and administers or supervises approved immunizations other than red blood cell immunizations. The role provides limited emergency medical care to donors and staff, including medications or treatments within the employee’s licensure or certification. The technician supports positive donor relationships, conducts confidential interviews, explains informed consent, and performs donor medical history reviews and health assessments. In collaboration with the Center Medical Director and/or Center Physician, the technician responds to staff questions about donor suitability and other medical matters. The role assesses screening and laboratory results to determine initial and continuing donor eligibility; notifies and counsels donors about reactive test results; and refers donors to community facilities for follow-up and counseling. The technician handles routine medical emergencies under center SOPs, escalates as required, and checks emergency kits periodically. The technician reviews required test results and applies SOPs governing acceptable ranges, approvals, and grace periods. The role assesses donor signs and symptoms, manages employee hepatitis B and influenza immunization programs, and oversees donor immunization programs where applicable, including reviewing antibody titers and tracking appropriate schedules. It also ensures accurate donor data entry, maintains a clean and adequately supplied work environment, follows HSE and OSHA procedures, and maintains confidentiality. The technician may conduct routine audits, cross-train in other areas, and perform other job-related duties as assigned. Bilingual skills may be required at the organization’s discretion.

Requirements

Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program, or medical school; alternatively, completion of a foreign allopathic or osteopathic medical school and current state physician licensure or EMT certification.
At least one year of experience in a health care environment or one year of clinical experience from a vocational or nursing institution.
Ability to make and analyze physical assessments, including heart and lung sounds and signs of drug use.
Ability to instruct donors, staff, and community members regarding the benefits of plasma donation programs.

Nice To Haves

Experience in a plasma or whole blood collection center or another regulated environment is preferred.
Bilingual English/Spanish skills may be required at the organization’s discretion, depending on business needs.

Responsibilities

Evaluate donor suitability for automated pheresis procedures.
Administer and supervise approved immunizations other than red blood cell immunizations.
Provide limited emergency medical care to donors and staff, including medications or treatments within applicable licensure or certification.
Promote positive customer relations with donors and conduct confidential interviews to obtain suitability information.
Respond, in conjunction with the Center Medical Director and/or Center Physician, to staff questions about donor suitability and other medical issues.
Perform donor medical history reviews and health assessments; assess screening and laboratory results to determine initial and continuing suitability.
Notify and counsel donors regarding reactive test results and refer them to community facilities for follow-up and counseling.
Explain informed consent, including procedures, hazards, potential adverse events, immunization schedules, the opportunity to refuse participation, and documentation of consent.
Handle routine medical emergencies according to SOPs, escalate situations when required, and periodically check emergency kits for supplies and expiration dates.
Review test results and apply SOPs for acceptable ranges, four-month approvals, and grace periods.
Assess donor signs and symptoms that may prevent continued donation.
Manage employee hepatitis B and influenza immunization programs, including administering immunizations.
Oversee donor immunization programs where applicable, review antibody titer results as required, and maintain awareness of appropriate immunization schedules.
Accurately record donor data in the electronic donor information management system according to SOPs.
Maintain a clean, efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures and promote safety; may conduct routine audits of internal procedures and documentation.
Maintain confidentiality of personnel, donor, and center information.
Cross-train in other areas as needed and perform other job-related duties as assigned.