Plasma Processing Technician (Bilingual – English/Spanish)

CSL•Houston, TX

About The Position

The Plasma Processing Technician evaluates donor suitability for automated pheresis procedures, conducts donor health assessments and medical history reviews, and determines initial and continuing eligibility based on screening and laboratory results. The role explains informed consent, procedures, hazards, potential adverse events, and immunization schedules to donors, and counsels or refers donors for follow-up when test results are reactive. Working with the Center Medical Director and/or Center Physician, the technician addresses medically related questions from staff and provides routine care during medical emergencies in accordance with SOPs, escalating cases when required. The technician may administer approved immunizations and treatments within their licensure or certification, oversee donor immunization programs, and manage employee hepatitis B and influenza immunizations. The position also maintains accurate donor records, protects confidential information, monitors emergency supplies, and helps maintain a clean, adequately supplied, safety-focused work environment. The technician may conduct procedure audits, cross-train in other areas, and perform other job-related duties as assigned. Bilingual skills may be required at the organization's discretion. Different qualifications or responsibilities may apply based on local legal or educational requirements.

Requirements

Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program, or medical school; alternatively, completion of a foreign allopathic or osteopathic medical school and current state physician licensure or EMT certification.
At least one year of experience in a health care environment or one year of clinical experience from a vocational or nursing institution.
Ability to make and analyze physical assessments, including heart and lung sounds and signs of drug use.
Ability to instruct donors, staff, and the community about the benefits of plasma donation programs.

Nice To Haves

Experience in a plasma or whole blood collection center or another regulated environment.
Bilingual English/Spanish skills may be required at the organization's discretion.

Responsibilities

Evaluate donor suitability for automated pheresis procedures.
Administer and supervise approved immunizations other than red blood cell immunizations, within applicable licensure or certification.
Provide limited emergency medical care to donors and staff, including medication or treatments as permitted by licensure or certification.
Promote positive customer relations with donors.
Conduct confidential donor interviews to obtain information needed to determine suitability to donate plasma.
Work with the Center Medical Director and/or Center Physician to respond to staff medical questions and provide information on donor suitability and other medical issues.
Perform donor medical history reviews and health assessments, and assess screening and laboratory results to determine initial and continuing suitability.
Notify and counsel donors about reactive test results and refer them to community facilities for follow-up and counseling.
Explain informed consent, procedures, hazards, potential adverse events, and immunization schedules; provide donors the opportunity to refuse participation; and obtain signed and dated consent.
Respond to medical emergencies at the Center by providing routine care under SOPs and escalating situations to the Center Physician or local medical service providers as needed.
Periodically check emergency kits to ensure supplies are present and in date.
Review test results and determine continued donor suitability; follow SOPs for acceptable ranges of four-month required PE/STS reports and apply rules concerning four-month approvals and grace periods.
Assess donor signs and symptoms that may prevent continued donation.
Manage the employee hepatitis B and influenza immunization program, including administering immunizations.
Understand applicable hyperimmune program policies and procedures, oversee donor immunization programs, review antibody titer results as required, and maintain awareness of immunization schedules for each antigen.
Accurately record donor data in the electronic donor information management system according to SOPs.
Maintain a clean and efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures, promote safety, and may conduct routine audits of internal procedures and documentation.
Maintain confidentiality of personnel, donor, and center information.
May cross-train in other areas to meet business needs.
Perform other job-related duties as assigned.