PLANT LIAISON 2nd SHIFT

Avancez•Hazel Park, MI

11d

About The Position

The Plant Liaison serves as the primary point of contact between Voltava and its customers at the customer’s manufacturing facility. The role supports customer relationships, monitors product installation and material flow, and coordinates issue resolution to minimize production disruptions. Working with customer representatives and Company plant leadership, the Plant Liaison ensures concerns are communicated promptly, corrective actions are coordinated, and quality, service, and operational standards are upheld. The position requires a minimum of three years of experience in a manufacturing or production environment. Experience with material handling, production flow, or manufacturing operations is preferred, as is familiarity with Company systems, standard operating procedures, process documentation, and flowcharts. A high school diploma or equivalent is required. Minimal travel is required. The role is identified as second shift and may require additional or non-routine hours as business needs require.

Requirements

At least three years of experience in a manufacturing or production environment.
High school diploma or equivalent.
Ability to adapt to changing priorities and work additional or non-routine hours as business needs require.
Ability to use Microsoft Office, particularly Excel, and established Company systems for reporting and documentation.

Nice To Haves

Experience with material handling, production flow, or manufacturing operations.
Familiarity with Company systems, standard operating procedures, process documentation, and flowcharts.

Responsibilities

Build positive customer relationships and follow through on commitments to deliver a high-quality customer experience.
Communicate with customer representatives, plant leadership, and cross-functional teams to keep information flowing and move issues toward resolution.
Investigate problems, identify root causes, and coordinate practical solutions to minimize production disruptions.
Monitor product installation, material flow, quality concerns, and documentation with close attention to detail.
Anticipate potential challenges and take accountability for seeing issues through to resolution.
Apply knowledge of manufacturing operations, production processes, and material handling to support efficient, uninterrupted workflows.
Collaborate respectfully with diverse teams and contribute to shared operational goals.
Identify opportunities to improve processes, strengthen communication, and increase operational efficiency.
Adapt to changing priorities and work additional or non-routine hours as business needs require.
Use Microsoft Office, particularly Excel, and Company systems to support accurate reporting and documentation.