Planning & Zoning Administrative Assistant

Franklin County • Union, MO

3d • Onsite

About The Position

Under general supervision, provides support to Planning and Zoning staff and assistance to the residents of Franklin County. Accepts, reviews, and files various permit applications; maintains department filing systems and records.

Requirements

• High School Diploma or GED equivalent
• Two (2) years of administrative experience
• Knowledge of County and department policies and procedures.
• Knowledge of customer service and telephone etiquette.
• Knowledge of record keeping and file maintenance practices.
• Knowledge of Planning and Zoning regulations.
• Skills in communicating clearly both verbally and in writing.
• Skills in maintaining accurate records and filing systems.
• Skills in operating a computer, standard software, and some specialized software.
• Skills in establishing and maintaining effective working relationships.
• Skills in working on multiple tasks simultaneously while meeting deadlines.

Nice To Haves

• Depending on area of assignment, a valid Driver’s License, Notary Public License, and/or other specialized certifications may be required.

Responsibilities

• Greets walk-in customers; answers phones; responds to questions and provides information related to department processes and regulations; receives requests for information for the County Clerk’s Office and the general public.
• Receives, tracks, and returns building permits submitted for review; accepts various planning and zoning and addressing applications; reviews applications to ensure all necessary information is included and all fees have been paid; drafts rejection letters for incomplete, inaccurate, and unpaid applications.
• Creates, tracks, and maintains files in Planning and Zoning database; documents all actions taken regarding each file.; updates and archives all files, zoning maps, regulations, transcripts, policy manuals, financial documents, department calendars; and Master Plans.
• Collects fees and other payments; prepares receipts and invoices; documents all payments electronically.
• Responsible for Planning and Zoning and Board of Zoning Adjustment meeting preparations including agendas, minutes, supporting documentation, and technology set-up. Attends all meetings.
• Provides general administrative support; drafts various types of documents; sorts mail; orders office supplies; creates meeting agendas; prepares and files reports; schedules meetings.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees