Planning Support Specialist

Xylem • Cheektowaga, NY

1d • Onsite

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Planning Support Specialist will support the Production Planning team by owning a defined set of administrative and coordination activities that are essential to daily manufacturing operations. This role focuses on essential planning support, including gathering, organizing, preparing, and distributing production paperwork to the shop floor. In addition, the Planning Support Specialist will assist with documenting and organizing standard work to help improve consistency and efficiency across the planning function. This is an entry-level, hourly position well-suited for someone interested in supply chain, manufacturing, or operations who is looking to gain hands-on experience and grow their skill set over time.

Requirements

• Bachelor’s / associate’s degree in supply chain, Business, Operations, Engineering, or a related field
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet daily deadlines
• Willingness to take on a variety of tasks, including work that may not be clearly defined
• Comfortable working in both office and manufacturing floor environments
• Proficiency in Microsoft Office (Excel, Word, Outlook)

Responsibilities

• Print, gather, assemble, and prepare production paperwork and job packets required for shop floor execution
• Sort, organize, and distribute production documents to the appropriate manufacturing areas
• Ensure paperwork is accurate, complete, and delivered on time to support daily production activities
• Maintain organized physical and digital files for planning and production documentation
• Serve as a point of contact between the Planning team and the shop floor for paperwork-related needs
• Deliver and retrieve documents from manufacturing areas as required
• Communicate missing, unclear, or inconsistent information to planners for resolution
• Support planners in documenting standard work for recurring day-to-day planning activities
• Help organize planning procedures, task lists, and reference materials into a clear, usable structure
• Maintain and update planning documentation as processes change
• Assist with efforts to standardize planning workflows and improve consistency
• Provide coverage support for planners during vacations or absences, as appropriate
• Assist with data gathering, system updates, reporting, or ad-hoc tasks under planner guidance
• Support additional planning-related work or projects as business needs evolve
• Participate in continuous improvement activities focused on reducing non-value-added work

Benefits

• Paid Volunteer Program, Xylem Watermark
• Inclusion and belonging initiatives
• Employee Resource Groups (ERG)
• Reasonable accommodations to enable all employees to perform their essential job functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees