Planning and Operations Manager

Salesforce•Indianapolis, IN

1d•Hybrid

About The Position

Salesforce is seeking a high-impact Individual Contributor to serve as the critical nexus for our planning function who can work cross-functionally to help drive decisions around our go-to-market strategy and build plans aligned with strategy and KPI teams. As the Planning & Operations Manager you will also be expected to synthesize disparate work streams into a unified enterprise narrative, acting as the primary bridge between technical resource models and executive strategy to drive informed decision-making across Customer Success. Success in the position requires a combination of strategic thinking, creative problem-solving abilities, effective communication and consulting skills, strong business acumen, and technical analysis skills. The ability to effectively manage multiple projects and priorities moving at the same time will be critical in this role. You will be joining a world-class team with exceptionally bright peers, and a management team that will coach you and give you opportunities to help grow your skills and your career.

Requirements

5-7 years of experience in business planning and operations functions (financial or resource planning, management consulting, strategy/operations or equivalent corporate function)
Analytical thinker and comfortable with building financial models
Demonstrable strategic thinking and problem solving ability along with experience in business partnering, communication, and influencing
Exhibit data analysis and insight generation skills to measure impact on initiatives and trends
Comfortable dealing with ambiguity and ability to adapt to changes
Excellent written and verbal communication skills and strong executive presence
Experience partnering across cross-functional and matrix organizations
Highly motivated, with a some of urgency and ability to deliver multiple tasks under pressure
Team player who leads by example, focused elevating everyone around them

Nice To Haves

Familiarity with modern business planning tools to drive efficiency and effectiveness in planning processes is an add-on

Responsibilities

Build demand and capacity models aligned to our annual obligations and investment areas
Ingest current and future business efficiency and inform next year planning strategy via what-if scenario builds
Creating narratives, readouts, and insights on demand and capacity trends and plans
Refining the logic for demand forecasts ensuring interconnected drivers and continued alignment with changing priorities
Be the primary business partner for senior leadership in delivery, operations, and Finance
Collaborate with the broader team to run planning cycles including annual plan, outlook updates, and long range planning
Manage difficult conversations on capacity and budget tradeoffs/negotiations across senior leadership