Planning and Analysis Manager

Caesars Entertainment•Chandler, OK

About The Position

The Planning and Analysis Manager develops financial and business operating plans and capital expenditure plans aligned with the property’s strategic positioning. The role anticipates changes in planning assumptions and revises plans as needed, manages budgets, operating reviews, and financial presentation materials, and partners with the Financial Controller on annual plan balance sheets, cash flow, and income statements. It analyzes events, promotions, direct mail, revenue, marketing, and cost programs to assess financial justification and economic feasibility, measure results, and recommend improvements. The position also monitors host and other productivity reports and supports Guest Service Analytics and internal operating departments with financial and strategic analysis. The manager supervises and develops the financial and strategic planning team and analytical staff. Responsibilities include assigning and monitoring work, evaluating performance, coaching and training employees, supporting personnel actions, addressing complaints, and ensuring team members follow service standards, company values, and data-integrity expectations. The role promotes revenue opportunities and cost savings, improves processes, develops training and onboarding tools, and uses data visualizations to communicate trends and data-driven recommendations. The position assists with annual operating and capital budgets and long-range and new-year plans; prepares monthly financial and operational reports; researches the competitive environment; and establishes procedures and internal controls to support legal and regulatory compliance. The manager must meet attendance guidelines, follow company and regulatory policies, participate in mandatory meetings and pre-shift sessions, and may be assigned other duties. Work may require a varied schedule, including holidays, nights, weekends, and reasonable overtime.

Requirements

Degree in Finance, Accounting, or Business.
Three to five years of analytical operations experience.
Thorough knowledge of financial planning operations, including financial and operations analysis, people and resource management, finance, and database modeling.
Strong analytical, critical-thinking, and problem-solving skills.
Ability to streamline processes to improve productivity, efficiency, and speed.
Fluency with Microsoft Office products, including Excel, Word, PowerPoint, and Access.
Proficiency in SQL.
Ability to work diplomatically with all levels of management and influence without authority.
Excellent interpersonal, customer service, communication, team-building, and problem-solving skills.
Excellent mathematics, statistical, and technical financial analysis skills, with attention to detail and results.
Strong organizational and time-management skills.
Ability to work independently and as part of a team, and to get along with coworkers.
Ability to read, write, speak, and understand English.
Ability to respond to visual and aural cues.
Self-motivated and able to handle multiple functions while remaining organized.
Must present a well-groomed appearance and demonstrate integrity and awareness of standards required by a regulated business.
Ability to meet the physical demands of working inside and maneuvering continuously around an office and casino property, including bending, crouching, kneeling, twisting, lifting, stooping, reaching, and working at a desk.
Ability to work in areas with secondhand smoke, dust, loud noises, and bright lights.
Ability to work a varied schedule, including holidays, nights, and weekends as needed, and reasonable overtime when required.
Must follow the Everyone Greets Everyone (EGE) policy, including acknowledging guests and team members within 10 feet and initiating a friendly verbal greeting within 5 feet.

Nice To Haves

CPA or MBA preferred.
Analytical operations experience in a supervisory role preferred.
Experience in the finance, gaming, or hospitality industry preferred.
Power BI recommended.

Responsibilities

Develop financial and business operating plans and capital expenditure plans aligned with the property’s strategic positioning, and revise plans when assumptions change.
Manage the preparation of budgets, operating reviews, and financial packages for presentation.
Document business goals, strategies, and critical success issues.
Partner with the Financial Controller to prepare annual plan balance sheets, cash flow, and income statements.
Analyze proposed events, promotions, and direct mail programs for financial justification and conduct post-analysis to measure success and recommend improvements.
Measure and monitor host and other productivity reports.
Prepare financial analyses of revenue, marketing, and cost programs to assess economic feasibility and advise management.
Supervise, plan, and monitor team members’ work; delegate assignments and monitor performance standards.
Coach, train, develop, and motivate team members, including creating onboarding experiences and training and development tools.
Participate in personnel actions such as interviews, candidate selection, training, performance reviews, promotions, transfers, and disciplinary actions.
Address employee complaints and service breakdowns in a timely manner.
Ensure team members follow service standards, maintain data integrity, and adhere to department and company values.
Identify revenue opportunities and cost savings, and improve business processes and productivity.
Train analysts on department systems and develop their ability to manage challenging situations and programs.
Document positive and corrective performance behaviors as needed.
Collaborate with other departments and Human Resources to develop a highly skilled team.
Create and use clear data visualizations to tell stories, identify trends and patterns, and provide data-driven recommendations.
Assist the Director of Finance with Guest Service Analytics.
Supervise the financial and strategic planning team in providing analytical support to internal operating departments.
Research and analyze the competitive environment.
Assist with annual operating and capital budgets, long-range plans, and new-year plan preparation.
Prepare monthly financial and operational reports.
Evaluate analytical staff productivity and efficiency and recommend promotions or other changes.
Monitor and implement legal compliance matters; establish acceptable procedures and internal controls and ensure applicable regulations are met.
Meet attendance guidelines, follow applicable policies, participate in mandatory meetings and pre-shift sessions, and work a varied schedule and reasonable overtime as required.
Perform other duties as assigned.