Planning and Analysis Manager

Caesars Entertainment•Chandler, OK

About The Position

The Planning and Analysis Manager leads the financial and strategic planning team, providing analytical support to internal operating departments. The role develops and manages financial and business operating plans, capital expenditure plans, annual budgets, long-range plans, and monthly financial and operational reports. It partners with the Financial Controller and assists the Director of Finance with Guest Service Analytics. The manager analyzes business initiatives, revenue and cost programs, competitive conditions, and operating results to assess financial feasibility and recommend improvements. The position supervises and develops analysts and other team members, including assigning work, coaching, training, evaluating performance, and participating in personnel actions. It is responsible for maintaining service standards, data integrity, legal and regulatory compliance, and internal controls. The manager also supports process improvement, identifies revenue and cost-saving opportunities, and presents insights through clear data visualizations and data-driven recommendations. The position requires a varied schedule that may include holidays, nights, weekends, and reasonable overtime as needed. Work takes place in office areas and throughout the casino property, including areas with secondhand smoke, dust, loud noises, and bright lights.

Requirements

Degree in Finance, Accounting, or Business.
Three to five years of analytical operations experience.
Thorough knowledge of financial planning operations, including financial and operational analysis, people and resource management, finance, and database modeling.
Strong analytical, critical-thinking, and problem-solving skills.
Ability to streamline processes to improve productivity, efficiency, and speed.
Fluency with Microsoft Office products, including Excel, Word, PowerPoint, and Access.
Proficiency in SQL.
Ability to work diplomatically with all levels of management and influence without authority.
Excellent interpersonal, customer service, communication, team-building, and problem-solving skills.
Strong mathematical, statistical, and technical financial analysis skills, with attention to detail and results.
Strong organizational and time-management skills.
Ability to present a well-groomed appearance.
Ability to demonstrate integrity and recognize standards required in a regulated business.
Ability to work independently and cooperatively with coworkers.
Ability to read, write, speak, and understand English.
Ability to respond to visual and aural cues.
Self-motivation and the ability to manage multiple functions while remaining organized.
Ability to work a varied schedule, including holidays, nights, and weekends as needed, and reasonable overtime when required.
Ability to maneuver continuously around an office and throughout the casino property, and to bend, crouch, kneel, twist, lift, stoop, reach, and work at a desk.
Ability to work in areas containing secondhand smoke, dust, loud noises, and bright lights.

Nice To Haves

CPA or MBA.
Analytical operations experience in a supervisory role, preferably in the finance, gaming, or hospitality industry.
Power BI proficiency.

Responsibilities

Develop financial and business operating plans and capital expenditure plans aligned with the property's overall strategic positioning.
Anticipate changes in planning assumptions and revise plans as necessary.
Manage preparation of budgets, operating reviews, and financial packages for presentation.
Document business goals, strategies, and critical success factors.
Partner with the Financial Controller to prepare annual plan balance sheets, cash flow statements, and income statements.
Analyze proposed events, promotions, and direct mail programs for financial justification, then conduct post-analysis and recommend improvements.
Measure and monitor host and other productivity reports.
Prepare financial analyses of revenue, marketing, and cost programs to determine feasibility and advise management.
Supervise the financial and strategic planning team and provide analytical support to internal operating departments.
Assist with annual operating and capital budgets, long-range plans, and new-year plan preparation.
Prepare monthly financial and operational reports.
Research and analyze the competitive environment.
Assist the Director of Finance with Guest Service Analytics.
Plan, supervise, and monitor team members' work in assigned areas.
Delegate assignments, monitor performance standards, and hold direct reports accountable.
Participate in personnel actions, including interviewing, training, candidate selection, development, performance reviews, promotions, transfers, and disciplinary actions.
Develop and supervise analytical staff, evaluate productivity and efficiency, and recommend promotions or other changes.
Coach and develop team members, create onboarding experiences, and create or update training and development tools.
Train analysts to use department-specific systems and develop their ability to manage challenging situations and programs.
Empower analysts to resolve challenging customer and employee issues, and document positive or corrective performance as needed.
Implement company policies and procedures, respond to employee grievances promptly, and collaborate with other departments and Human Resources to build a skilled team.
Demonstrate and communicate service standards, uphold data integrity and company values, and address service breakdowns.
Motivate the team, model the company mission, vision, and values, and promote peak performance.
Identify revenue opportunities and cost savings through business process improvement and creative problem-solving.
Create and use clear data visualizations to tell stories, identify trends and patterns, and provide data-driven recommendations.
Monitor and implement legal compliance matters; establish procedures and internal controls and ensure compliance with applicable regulations.
Follow attendance and company policies, participate in mandatory meetings and pre-shift BUZZ sessions, and follow the Everyone Greets Everyone policy.
Perform other duties as assigned.