Planificateur(trice) d'atelier

Sandvik • Val-d'Or, QC

1d • Onsite

About The Position

Sandvik Mining is looking for a Workshop Planner in Val-d’Or, Quebec. The role is responsible for providing administrative support, including data entry, report writing, and customer correspondence. The ideal candidate is motivated, adaptable to a changing and diverse environment, and has planning experience.

Requirements

• Post-secondary diploma in business administration or a related field, or equivalent experience.
• At least one to two (1-2) years of experience in an administrative role.
• Strong administrative skills and computer proficiency.
• High attention to detail.
• Excellent time management and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work under pressure.
• Basic English skills (written and oral).

Nice To Haves

• Experience processing warranty claims and making decisions based on warranty policies.
• Ability to work, orally and in writing, in French and English.
• General knowledge of mining equipment product lines.

Responsibilities

• Respond quickly and effectively to urgent customer requests.
• Open and manage workshop work orders, including assigning purchase orders to repairs.
• Prepare weekly reports on pending orders, shipments, and invoicing.
• Estimate costs for work to be performed and develop approximate quotes.
• Monitor daily work orders and plan weekly workshop repairs in collaboration with the workshop supervisor.
• Maintain regular communication with clients to keep them informed of ongoing and upcoming work.
• Track cost overruns and communicate them to the workshop supervisor.
• Invoice suppliers on a weekly basis.
• Communicate with the manufacturing plant to track parts and ensure adherence to procedures.
• Process warranty claims for workshop equipment.
• Perform other assigned tasks.

Benefits

• Opportunity to impact the performance of our divisions.
• Opportunity to be part of an ambitious team in a leading company.
• Possibility to reach your full potential.
• Continuous development and training program.
• Excellent compensation and comprehensive benefits program including a pension plan with matching contributions, competitive health, dental, life, and disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree