PLADS Enrollment Consultant

Aflac, Incorporated•Columbus, GA

1d•Remote

About The Position

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. This role is a remote role, meaning you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

Requirements

Knowledge of Aflac products/services and systems.
Knowledge of the insurance industry, to include products, processes, and terminology and the ability to interpret complex language.
Advanced skills and comprehensive knowledge of the principles, concepts, practices and procedures.
Excellent oral and written communication skills to effectively interact with internal and external customers.
Microsoft Office Suite – Intermediate
Adobe Pro – Intermediate
Salesforce – Intermediate
Bachelor's Degree In a related field.
5 or more years job-related experience.
Or an equivalent combination of education and experience

Nice To Haves

Insurance industry experience – specifically Group Voluntary Benefits, Life & Disability
Preferred experience in strategic enrollment and employee paid plans

Responsibilities

Supports the development and execution of enrollment and re-enrollment growth strategies across products and distribution channels.
Collaborates with sales and service teams to drive enrollment initiatives and improve customer engagement outcomes.
Assist in the creation of enrollment materials, communications, and project deliverables to support campaigns and ongoing initiatives.
Assist with analyzing in-force book of business to identify opportunities for growth retention, and improved participation.
Supports cross-functional discussions, including underwriting and operational partners, to advance customer growth strategies.
Develops and positions customer-facing communications to effectively convey value propositions and enrollment solutions.
Participates in customer meetings to support engagement strategies and deliver educational content tailored to audience needs.
Tracks and manages project activities, deliverables, and results to support reporting and yearover-year performance insights.
Utilizes data and insights to support campaign development and inform future enrollment strategies.
Performs other duties as required.

Benefits

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
opportunity to purchase company stock
11 paid holidays
up to 20 days PTO to be used for any reason
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible
adoption and parental leave