Enrollment Representative

Metropolitan Jewish Health System • New York, NY

21h

About The Position

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.
The MJHS Difference
At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Requirements

• Bachelor's Degree or 2 years health care experience; managed care/sales experience is a plus.
• Valid Driver's License.
• Excellent communication, time management, and presentation skills, strong telephone etiquette and comfort with the geriatric population.
• Spanish, Cantonese or another language fluency may be required.
• Requires ability to learn, understand and explain healthcare eligibility requirements, conduct businesssuccessfully over the phone, offer excellent customer service and express compassion while meeting the demands of highvolume and high productivity.

Nice To Haves

• managed care/sales experience is a plus.
• Spanish, Cantonese or another language fluency may be required.

Responsibilities

• This position maintains up-to-date knowledge of Homefirst Managed Long Term Care Plan (MLTCP), ElderplanMedicaid Advantage Plan (MAP), and Elderplan FIDA Total Care, making outreach calls to prospects, explaining tothem the benefits and eligibility, and appropriately scheduling RN visits for assessment and potential enrollment.
• Responsible for documenting updates and outcomes in Market Prominence, the enrollment tracking software program,and working closely with the RNs and Marketing Representatives to maintain high productivity and quality data forpurposes of management and reporting.
• Operates in accordance with regulatory agency contract guidelines.

Benefits

• Tuition Reimbursement for all full and part-time staff
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level