Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees. Must be entertaining and interact with guests when working on the line. Attends departmental orientation prior to beginning work in the department. Creates a positive guest employee experience. Smiles, and is helpful and friendly. Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems. Execution of all food production as determined by the Sous Chef through production sheets. Practices a “clean as you go” work ethic and utilize proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels). Prepares the proper amounts of food as requested by the Sous Chef. Conducts self in a highly professional manner at all times. Communicates with Stewards on all equipment cleaning needs. Handles any special request made by the Sous Chef or external guest. Maintains Margaritaville Casino’s food quality specifications as determined by the standard recipe. Maintains a waste-free department by controlling production and utilizing returned food. Responsible for the cleanliness of immediate work area and the process walk-in cooler. Completes attendance of Serv-Safe class if offered. Cuts, dices, and chops various food products. Using recipes, creates sauces, stocks, and pizza dough. Be aware of rotation and sanitation guidelines. Organizes and clean coolers, storerooms, and freezers as necessary. Ability to grill items to specific temperatures. Must work on prep and “mise en place” items when not working on the line. Needs to understand the fundamentals of house made dough from proofing to working on finished product, rounding, etc. Ability to work a brick oven, stretch dough, top pizza, and cook pizza in oven. Ability to help fellow employees accomplish their goals when possible. Must attend all mandatory classes and meetings as scheduled. Ability to follow all recipes and plating pictures without deviation unless requested by the guest. Portion controls various items using scales and other dry and wet measuring techniques.
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Career Level
Mid Level
Education Level
High school or GED