Experienced PIP Claims Representative

Auto-Owners Insurance • Troy, MI

6d • Hybrid

About The Position

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an experienced PIP Claims Representative. The position requires the following but is not limited to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed. Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No Fault Statute. Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary. Service the needs of agents, policyholders and others. Handle investigations by phone and mail. Conduct claim investigations on complex claims. This role offers a merit-based work-from-home program, with the flexibility to work from home up to 3 days per week after initial in-person training.

Requirements

• Bachelor’s degree or equivalent experience
• Two or more years of insurance claims handling experience, preferably in PIP claims or related experience
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments with attention to detail
• Ability to work in the U.S. without current or future sponsorship

Nice To Haves

• Educational coursework in insurance are desirable

Responsibilities

• Investigate and assemble facts
• Determine policy coverage
• Evaluate the amount of loss
• Pay benefits that are owed
• Review medical bills
• Authorize payments
• Ensure payments are issued in a timely and accurate manner in accordance with the Michigan No Fault Statute
• Work toward the resolution of claims
• Attend arbitrations, mediations, depositions, or trials as necessary
• Service the needs of agents, policyholders and others
• Handle investigations by phone and mail
• Conduct claim investigations on complex claims

Benefits

• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree