Claims Representative

Guarantee Restoration Services • Baton Rouge, LA

1d • Onsite

About The Position

Guarantee Restoration Services is seeking a Claims Representative to join their Baton Rouge team. This role focuses on creating high levels of customer satisfaction by exceeding expectations and fulfilling contractual obligations through the timely and profitable delivery of restoration services. The Claims Representative will facilitate the rapid return of customer property to pre-loss condition, minimizing repairs and downtime following property damage.

Requirements

• High school diploma (or GED)
• One (1) to three (3) years of experience in insurance industry
• Strong verbal and written communication
• Effective team building and relationship building
• Excellent planning and organizational skills
• Sets high quality standards and has integrity
• Solid customer focus and technically proficient

Responsibilities

• Enter all Leads into PSA and send to correct manager
• Monitor all jobs assigned into PSA
• Provide daily updates on jobs to vendor program in which it is assigned
• Ensure job documentation is accurate
• Obtain written contracts and payment terms for projects
• Maintain efficient and accurate flow of production paperwork from the job site to administration
• Inform Team of estimate approvals
• Call customers to obtain satisfaction of job
• Perform audit of job once requested for File Complete

Benefits

• Employer paid cell phone and everything else needed to do the job (if applicable)
• Full Insurance package: medical, dental, vision, and more
• Fully vested 401k with employer match
• Paid Vacation
• Opportunities for advancement
• Opportunities for trainings, certifications, and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED