PIM Specialist Solution Engineer, Informatica

Salesforce • Austin, TX

16d • $157,640 - $231,980

About The Position

Salesforce is seeking a Product Information Management (PIM) Specialist to join their Solution Engineering team. This role focuses on Informatica's Product 360 / PIM solution, requiring the individual to be an expert in discovery, demos, competitive positioning, and technical solutioning for PIM-centric opportunities. The PIM Specialist will be responsible for owning the narrative and driving outcomes for customers facing product data challenges.

Requirements

• Degree in Computer Science (B.S., Master's, or Ph.D.) with a minimum of 8-10 years of demonstrated experience.
• Product & Data Modeling experience.
• Hands-on expertise with Informatica Product 360, MDM, or equivalent PIM platforms (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo).
• Strong understanding of product data modeling including attribute management, classification hierarchies, product families, variants, BOM, and bundles.
• Knowledge of data governance frameworks such as data quality rules, stewardship workflows, approval processes, and completeness scoring.
• Experience with Integrations & Architecture.
• Understanding of Digital Commerce, including product content syndication to PIM-connected storefronts (Salesforce Commerce Cloud, SAP Commerce, Magento), PDP enrichment, and SEO-ready content workflows.
• Familiarity with ERP systems like SAP (S/4HANA, ECC), Oracle, or Microsoft Dynamics, and understanding of item master management and data flows between ERP and PIM.
• Experience with DAM, linking rich media (images, videos, documents) to product records; familiarity with platforms like Bynder, Canto, Cloudinary is a plus.
• Knowledge of API & Integration Patterns including REST/SOAP APIs, ETL/ELT pipelines, and middleware (MuleSoft, Informatica IDMC, Boomi) for product data ingestion and syndication.
• Familiarity with Emerging Capabilities like Data Enrichment & AI (AI-assisted attribute tagging, auto-classification, and generative content capabilities within modern PIM platforms).
• Experience with Multilingual/Localization, managing regional product data variants, translation workflows, and country-specific compliance attributes.

Nice To Haves

• Industry Experience in Retail (planogram data, omnichannel product syndication, GS1/GTIN standards, retail trading partner onboarding (Amazon, Walmart, Target, etc.), and digital shelf readiness).
• Industry Experience in Manufacturing (BOM management, technical specifications, regulatory/compliance data (REACH, RoHS, SDS), spare parts catalogs, and supplier-facing data enrichment).

Responsibilities

• Deliver compelling, story-driven demos tailored to customer use cases (e.g., e-commerce, digital asset management, product data governance) using hands-on expertise with Informatica or other Product 360 (PIM/MDM) solutions.
• Work with complex data architectures including ERP integrations, digital asset management, multilingual/localization workflows, and product hierarchy management.
• Articulate Informatica's value and differentiation by leveraging competitive knowledge of the PIM landscape (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo).
• Present and engage with both business and technical stakeholders.
• Act as a trusted advisor for account teams, supporting RFPs, POCs, and onsite engagements.
• Collaborate with a community-building mindset, sharing knowledge, building enablement assets, and contributing to the broader SE community.

Benefits

• Time off programs
• Medical
• Dental
• Vision
• Mental health support
• Paid parental leave
• Life insurance
• Disability insurance
• 401(k)
• Employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior