PIM Specialist Solution Engineer, Informatica

SalesforceChicago, IL
Remote

About The Position

The PIM Specialist SE position is focused on Informatica's Product 360 / PIM solution. You'll be the go-to expert for discovery, demos, competitive positioning, and technical solutioning for PIM-centric opportunities across the field. The PIM Specialist is a seasoned PIM practitioner — technically sharp, demo-fluent, story-driven, and deeply passionate about helping customers solve real product data challenges. This role will own the narrative and drive outcomes.

Requirements

  • Degree in Computer Science (B.S., Master's, or Ph.D.)
  • Minimum of 8-10 years demonstrated experience in Product & Data Modeling
  • Hands-on expertise with Informatica Product 360, MDM, or equivalent PIM platforms (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo)
  • Strong understanding of product data modeling — attribute management, classification hierarchies, product families, variants, BOM, and bundles
  • Data governance frameworks — data quality rules, stewardship workflows, approval processes, and completeness scoring
  • Digital Commerce — product content syndication to PIM-connected storefronts (Salesforce Commerce Cloud, SAP Commerce, Magento), PDP enrichment, and SEO-ready content workflows
  • ERP — SAP (S/4HANA, ECC), Oracle, or Microsoft Dynamics; understanding of item master management and data flows between ERP and PIM
  • DAM — linking rich media (images, videos, documents) to product records; familiarity with platforms a plus (e.g., Bynder, Canto, Cloudinary)
  • API & Integration Patterns — REST/SOAP APIs, ETL/ELT pipelines, and middleware (MuleSoft, Informatica IDMC, Boomi) for product data ingestion and syndication
  • Emerging Capabilities Data Enrichment & AI — AI-assisted attribute tagging, auto-classification, and generative content capabilities within modern PIM platforms
  • Multilingual/Localization — managing regional product data variants, translation workflows, and country-specific compliance attributes

Nice To Haves

  • Industry Experience Preferred Retail — planogram data, omnichannel product syndication, GS1/GTIN standards, retail trading partner onboarding (Amazon, Walmart, Target, etc.), and digital shelf readiness
  • Industry Experience Preferred Manufacturing — BOM management, technical specifications, regulatory/compliance data (REACH, RoHS, SDS), spare parts catalogs, and supplier-facing data enrichment

Responsibilities

  • Using hands-on expertise with Informatica or other Product 360 (PIM/MDM) to deliver compelling, story-driven demos tailored to customer use cases (e.g., e-commerce, digital asset management, product data governance, etc.)
  • Working with complex data architectures — ERP integrations, digital asset management, multilingual/localization workflows, and product hierarchy management
  • Articulating Informatica's value and differentiation using competitive knowledge of the PIM landscape (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo)
  • Presenting and engaging both business and technical level stakeholders
  • Acting as a trusted advisor for account teams, supporting RFPs, POCs, and onsite engagements
  • Collaborating as a team player with a community-building mindset — sharing knowledge, building enablement assets, and contributing to the broader SE community

Benefits

  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
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