PIM/DAM Administrator

Jack Link's Protein Snacks•Minneapolis, MN

8h•$105,000 - $120,000•Onsite

About The Position

The Product Information Management (PIM) and Digital Asset Management (DAM) Administrator will be responsible for overseeing the PIM platform, optimizing its functionality, and collaborating with cross-functional teams to enhance product content and presentation. The PIM/DAM Administrator is responsible for overseeing the successful delivery of a corporate PIM platform and related eCommerce content syndication operations. The PIM/DAM Administrator is accountable for successfully driving and delivering an enterprise PIM/DAM program. This dynamic position will work to identify and remove impediments impacting the team’s ability to deliver scalable, sustainable product content that is shared with numerous retail and distribution partners. The role will document requirements, build workflows, and publish reports to ensure all product content requirements are met with quality. Assist in creating implementation plans and delivering defined project outputs on time/schedule. Govern data quantity and ensure that accurate product information and visuals are correctly synchronized across all eCommerce and marketing channels. The ideal candidate should possess experience implementing PIM and Syndication solutions. The ability to effectively partner, establish/maintain productive relationships with stakeholders, solve problems and provide project status is key.

Requirements

Bachelor’s degree in computer science, information systems, business or equivalent experience.
4+ years of experience in a CPG information systems environment.
3+ years PIM and Ecommerce Syndication platforms including Salsify, Syndigo, 1WorldSync and Shopify.
Product data management experience in eCommerce platforms, especially Shopify.
Exposure to ERP systems such as SAP including material data and BOM records.
1+ years experience with Digital Asset Management platforms such as Bynder and WebDAM.
Experience with Digital Shelf Analytics tools and providers such as Salsify, Stackline and through marketplace seller admin portals.
Data manipulation and transformation tools such as Excel, Power Query and visualization tools such as Power BI.
Ability to influence stakeholders and external partners.
Excellent written, verbal and presentation communication skills.
Ability to facilitate discussions between multi-functional teams.
A collaborative mindset and demonstrated ability to validate data and expose new opportunities to explore.

Responsibilities

Manage multiple projects and programs from initiation to closure, following the established project management methodology and best practices.
Define and monitor project scope, schedule, budget, resources, risks, issues, dependencies, and deliverables.
Establish and maintain strong relationships with business sponsors, functional leaders, and key stakeholders.
Understand their business needs, expectations, and priorities.
Manage expectations and ensure their satisfaction with the PIM and Syndication solutions.
Ensure the delivery of high-quality PIM solutions that meet business requirements and adhere to standards and policies.
Provide guidance and direction on PIM and DAM best practices, design, configuration, testing, deployment, and support.
Support and facilitate the organizational change management activities related to the projects and programs.
Promote the adoption and utilization of the PIM and DAM platforms by the end-users.
Provide training, documentation, and post-implementation support as needed.
Evaluate and measure the performance and benefits of the PIM and DAM projects and programs.
Identify and implement opportunities for improvement and optimization of the solutions and processes.
Stay abreast of the latest eCommerce trends, innovations, and best practices.
Strong attention to deadlines and budgetary best practices and guidelines.
Comfortable planning, presenting, and managing budgets.
Collaborate with stakeholders to maintain accurate and consistent product information for publication across all channels.
Ensure product descriptions, images, and specifications meet brand guidelines.
Monitor product data quality and promptly address discrepancies.
Oversee the import process into the PIM, validating data quality and maintaining integrity of the PIM.
Coordinate with relevant teams to continuously improve data updates.
Work alongside the IT teams so that exported files from ERP contain all required information and meet the requirements for ingestion into the PIM.
Validate the ERP data accuracy and completeness.
Manage the integration of nutritional product data into the PIM from the PLM system and data sources.
Verify data consistency and quality.
Collaborate with the Website Admin and establish a reliable process for product data from the PIM to be fed to company websites.
Monitor data synchronization and troubleshoot issues.
Build and maintain product information at different packaging levels (i.e. cases, eaches, inners, etc.) and virtual product types (e.g. configurable) for use bin various contexts.
Collaborate with cross-functional teams to define product attributes and data needs for different websites.
Build direct connections, templated exports or standard exports to best provide product content to retailers.
Collaborate with relevant sales teams to optimize the process including maintaining the latest templates and data standards.
Ensure accurate content syndication to major retailers.
Ensure that data in PIM provides current and accurate GDSN content at all levels and compliant with related GS1 standards.
Facilitate smooth data exchange between platforms.
Collaborate with creative teams to ingest high-quality digital assets.
Perform other duties as assigned.