Pick Up & Dispatch Supervisor

Old Dominion Freight Line•Portland, OR

1d•Onsite

About The Position

Old Dominion Freight Line is currently looking for a Pick up & Delivery Supervisor to join our OD Family Culture. Our P & D Supervisor is responsible for supervising drivers while coordinating the timely pickup and delivery of shipments in a fast-paced environment within the local operation to meet department/shift and service center standards for safety, quality, efficiency, cost, service and delivery. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms. Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems.

Requirements

High School Diploma or equivalent.
2 years working operations experience preferably in the transportation industry
Supervisory experience preferred
Working knowledge of AS400, Microsoft Office, DYMS and BLU systems
Knowledge of general DOT regulations
Good verbal and written communication skills

Nice To Haves

Some College preferred.
Bachelor’s degree preferred

Responsibilities

Monitor and evaluate the safety of each employee and/or driver on a daily basis
Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations
Manages all driver work schedules and time off request
Closely works with the Operations Manager/Ast. SC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
Complete the various company and government forms utilized in freight movement such as shipping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms
Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems
Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops Per Hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc. This also includes handling disciplinary action as needed at the discretion of the supervisor
Ensure compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT compliance
Ensures that pickups and deliveries are made to minimize missed pickups while working within DOT hours of service regulations
Schedules pick up and deliveries to ensure freight arrives back at the service center to meet schedules
Operates AS400 system, BLU system, DYMS, ERSI and any other computer/internal freight monitoring systems used within the company to monitor freight movement
Ensures, when practical, that shipments are head loaded or through loaded to destination at initial pick up
Conducts shift meetings as needed
Make quick and informed decisions based on the schedules and communicates schedule to affected employees
Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
Comprehends and ensures compliance with company and government regulations.
Works regularly scheduled shift as well as another shift/s as needed.
Must be available to work depending upon customer pick up and deliveries scheduled
Interacts with customers via phone and email

Benefits

Great Health Benefits including a Zero premium medical plan for employee only coverage
Vision & Dental
Short Term & Long Term Disability
Flex Spending Accounts
401k Retirement plan with company match and additional company annual discretionary match opportunity
Life Insurance
Wellness Program
Tuition Reimbursement for Drivers and Technicians
Training and growth opportunities to build a career
Ability to advance through our promote from within philosophy
National Career Opportunities Available at our 260+ service centers