Pick Up & Dispatch Supervisor

Old Dominion Freight Line • Portland, OR

1d • Onsite

About The Position

Old Dominion Freight Line is seeking a Pickup & Delivery Supervisor to join their team. This leadership role involves overseeing a team of dedicated drivers to ensure shipments are handled safely, efficiently, and on time. The company prides itself on an open culture, work-life balance, and a dynamic team environment, emphasizing its 'People and Family Spirit' as key to its success. The supervisor will coordinate timely pickup and delivery in a fast-paced local operation, meeting department/shift and service center standards for safety, quality, efficiency, cost, service, and delivery. This includes completing various company and government forms, utilizing proprietary technology for shipment monitoring, and continuous communication with drivers, associates, customers, and team members.

Requirements

• High School Diploma or equivalent
• 2 years working operations experience preferably in the transportation industry
• Working knowledge of AS400, Microsoft Office, DYMS and BLU systems
• Knowledge of general DOT regulations
• Good verbal and written communication skills

Nice To Haves

• Some College preferred
• Bachelor’s degree preferred
• Supervisory experience preferred

Responsibilities

• Monitor and evaluate the safety of each employee and/or driver on a daily basis
• Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations
• Manages all driver work schedules and time off request
• Closely works with the Operations Manager/Ast. SC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
• Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
• Complete the various company and government forms utilized in freight movement such as shipping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms
• Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems
• Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops Per Hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc.
• Handling disciplinary action as needed at the discretion of the supervisor
• Ensure compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT compliance
• Ensures that pickups and deliveries are made to minimize missed pickups while working within DOT hours of service regulations
• Schedules pick up and deliveries to ensure freight arrives back at the service center to meet schedules
• Operates AS400 system, BLU system, DYMS, ERSI and any other computer/internal freight monitoring systems used within the company to monitor freight movement
• Ensures, when practical, that shipments are head loaded or through loaded to destination at initial pick up
• Conducts shift meetings as needed
• Make quick and informed decisions based on the schedules and communicates schedule to affected employees
• Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
• Comprehends and ensures compliance with company and government regulations
• Works regularly scheduled shift as well as another shift/s as needed
• Must be available to work depending upon customer pick up and deliveries scheduled
• Interacts with customers via phone and email

Benefits

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED