Piano Sales Specialist

Heid Music Company • Madison, WI

12d • Hybrid

About The Position

Build a Career That Changes Lives Through Music For nearly 80 years, Heid Music has been helping people discover, learn, create, and share music. As a third-generation, family-owned, musician-operated company, we are proud to serve students, educators, schools, performers, and music enthusiasts throughout Wisconsin and Michigan’s Upper Peninsula. We're more than a music store. We are a trusted music resource, community partner, and lifelong guide for musicians at every stage of their journey. Every day, we have the privilege of helping people find connection with and through music. If you believe music changes lives—and you enjoy building relationships, achieving goals, and creating exceptional experiences—we'd love to meet you. The Opportunity As a Piano Sales Specialist, you'll inspire musicians of every age and ability while serving as a trusted music resource for families, educators, churches, businesses, and arts organizations throughout the communities we serve. You'll combine your passion for music with relationship-building, community engagement, and consultative sales to help customers discover the instrument that best supports their musical goals. This is a highly relationship-driven sales position. You'll spend as much time cultivating relationships outside the store as you do inside it—building a network of trusted partnerships that strengthens Heid Music's presence throughout the community. No two days are the same. One day you may be helping a family choose their first piano, or meeting with a university professor, the next day might be visiting a piano teacher's studio, consulting with a church on worship instruments, or supporting a community arts event. If you're looking for a career where you can combine your passion for piano, your entrepreneurial spirit, and your desire to make a lasting impact—we'd love to meet you.

Requirements

• Experience playing, teaching, or working with band or orchestra instruments.
• A passion for music education and lifelong music making.
• Strong communication and relationship-building skills.
• A positive, collaborative attitude.
• The motivation to succeed in a musician-focused sales environment.

Nice To Haves

• Sales or customer service experience is preferred

Responsibilities

• Help individuals and families discover the instruments, accessories, and services that best support their musical goals.
• Deliver exceptional, personalized experiences that earn trust and lifelong relationships.
• Build and maintain strong partnerships with piano teachers, schools, universities, churches, businesses, and community arts organizations.
• Serve as a knowledgeable piano resource by providing demonstrations, consultations, educational presentations, and product expertise.
• Proactively develop new business opportunities through networking, outreach, referrals, events, and community engagement.
• Represent Heid Music at concerts, festivals, workshops, recitals, teacher meetings, conferences, and community events.
• Follow up with customers throughout their musical journey to ensure continued success and satisfaction.
• Contribute to individual and team sales goals through relationship-focused, consultative selling that puts musicians first.

Benefits

• Team Member merchandise discount
• Flexible scheduling
• Health, dental, vision, and paid time off benefits for eligible full-time team members
• Life insurance and 401(k) opportunities for eligible team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed