Physiotherapist/ Manager of Clinic Services

CBI Health • Ottawa, ON

1d • Hybrid

About The Position

CBI Health is seeking a professional with strong leadership skills to fill the role of Manager of Clinical Services. This unique role within interdisciplinary settings involves leading a team of Physiotherapists, Occupational Therapists, Kinesiologists, and Psychologists in their clinical practice and skills development. The position is accountable for creating an environment that exemplifies CBI Health values, effectively coaching, mentoring, and engaging clinical staff, while fostering community relationships to achieve Talent Retention, Clinical Excellence, Stakeholder Engagement, and associated business outcomes. As Manager of Clinical Services, you will utilize leadership and problem-solving skills to provide overall clinical and leadership expertise. You will have direct responsibility for supervising, guiding/coaching, and organizing care for clients, focusing on achieving the best possible outcomes. In addition to leadership responsibilities, you will provide access to care through your own service provision. As a therapist, you will have the tools and resources to grow your practice and develop your skills, treating clients with acute and complex needs alongside a talented interdisciplinary team.

Requirements

• Have a Bachelors or Masters of Science in Physiotherapy
• 2 - 3 years experience in a private and/or rehabilitation clinic
• Be results-oriented, adaptable, well organized and able to function independently
• Possess sound written and verbal communication and multi-tasking skills
• Be able to provide employee development and coaching
• Be willing to further your skills through additional training
• All team members are required to be fully vaccinated against COVID-19 and provide proof of vaccination upon hire or provide a valid medical exemption

Responsibilities

• Ensure the delivery of clinical practice, business development and leading people
• Promote and facilitate communication to assist in the care and rehabilitation process
• Excite and build upon a vision in leading and developing a clinical team in collaboration with leadership network
• Lead and inspire others, develop and retain talent, mentor and lead by example
• Utilize a strong clinical practice with excellent client outcomes
• Work closely with the leadership and clinical teams to identify opportunities, create and execute action plans
• Engage with the community, physicians and funders (WSNB, Auto insurance, adjusters and LTD)
• Develop and nurture local relationships with stakeholders and organizations that refer clients to CBI Health
• Anticipate what stakeholders want and manage expectations
• Provide clinic input into business decisions, service delivery model and developmental opportunities
• Ensure that service delivered aligns with key performance indicators (KPIs)
• Ensure staffing requirements meet demand levels
• Align clinic goals and develop action plans that align to CBI Health strategic objectives, identifying business metrics to meet and exceed CBI Health vision and values
• Organize resources to solve problems and make the appropriate decisions as an independent and as a team player
• Ensure best practices are met and adherence to guidelines and contractual agreements is established with clinical team members

Benefits

• Continuous learning and skills development, including management opportunities
• Training and mentoring from a national network of experts
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
• Flexible working hours and virtual care options
• Excellent administrative support, so you can focus on your patients

What This Job Offers

• Job Type: Full-time
• Career Level: Manager