About The Position

Capital Health is seeking a Physician Scheduling Coordinator to support physician call schedules and associated maintenance. This role involves gathering and verifying patient and procedure information, preparing and distributing schedules, and working closely with physicians and medical office administration to maximize utilization of time. The coordinator will manage the after-hours answering service, ensure clear communication of schedules and coverages, and assist co-workers during busy periods. They will also handle patient issues, plan daily schedules for physician productivity, coordinate activities with various Capital Health departments, and manage hospital patient activity for doctors and the billing company. The position requires implementing provider scheduling for maximum productivity and coordinating resources like exam rooms and equipment. Collaboration with physicians and management is key for developing and implementing practice growth plans in the community. Other duties as assigned.

Requirements

  • High school diploma or GED.
  • Five years of previous medical office or hospital setting experience.

Responsibilities

  • Coordinates and supports physician call schedules and associated maintenance of the schedules.
  • Gathers complete patient and procedure information.
  • Verifies information is complete and accurate.
  • Prepares and distributes schedules in accordance with established time frames.
  • Works closely with physicians and medical office administration to schedule and maximize utilization of time.
  • Manages after-hours answering service.
  • Ensures proper schedules, coverages, and communications are clear, concise, and ready.
  • Demonstrates willingness to assist co-workers during periods of heightened patient activity.
  • Reviews promptly with physician routine issues, difficulties, and unusual circumstances.
  • Handles promptly patient problems or complaints.
  • Refers difficult situations to manager or director as needed.
  • Plans daily schedule to maximize physician productivity in the practice.
  • Coordinates and schedules other physician activities or programs with various CH departments.
  • Coordinates hospital patient activity for doctors and billing company as required.
  • Works directly with providers to implement provider scheduling to ensure maximum productivity.
  • Coordinates scheduling of resources like exam rooms or equipment, to ensure appropriate availability for each provider.
  • Works in conjunction with physician(s) and manager or director to develop and implement a practice-specific plan for the introduction and growth of the practice in the community.
  • Performs other duties as assigned.

Benefits

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA) - Healthcare
  • FSA - Dependent Care
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life
  • Employee - Voluntary Life Child
  • Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program
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