About The Position

Performs diversified and confidential secretarial duties. Requires an intermediate degree of technical and communications/interpersonal skills, knowledge and ability. May administer/coordinate programs, projects, and/or processes as assigned.

Requirements

  • Associates Degree Required
  • 2 years Experience in business administration.
  • Basic computer skills.
  • Excellent interpersonal/communications skills.
  • Transcription skills.

Responsibilities

  • Creates physician, resident and Advanced Practice Clinician master schedules.
  • Proactively reviews schedules to identify underutilization and realignment of resources to ensure access and appropriate physician utilization.
  • Serves as Master STO/PTO “gatekeeper” as Source of Truth.
  • Maintains SPOK on-call program to ensure patients and referring providers can reach the on-call physician of the specialty for urgent clinical needs.
  • Answers telephones, routes callers, takes messages and provides routine information to callers.
  • Schedules supervisor's appointments; maintains and updates supervisor's daily calendar.
  • Schedules, coordinates and/or arranges meetings, appointments and/or facilities.
  • Attends meetings and records minutes, as required.
  • Collects information needed by supervisor for conferences and reports.
  • Compiles data for and prepares regularly scheduled or special reports, analyses and statements.
  • Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
  • Administers/coordinates programs, projects, and/or processes as assigned.
  • Maintains established policies and procedures, objectives, quality assessment and safety standards.
  • Maintains professional growth and development.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
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