About The Position

Join the #1 hospital in Wisconsin where you’ll be the gateway to remarkable healthcare by providing excellent phone-based customer service! This is a great role to start your career with UW Health. This position offers a wide range of growth opportunities to staff members dedicated to serving our patients.

Requirements

  • Minimum – High school diploma or equivalent.
  • Minimum – One (1) year of previous experience working in an office or customer service environment.

Nice To Haves

  • Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
  • One (1) year or more of electronic medical scheduling.

Responsibilities

  • Facilitate and coordinate the care of our patients through effective and timely scheduling.
  • Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
  • Evaluation of scheduling policies and procedures.
  • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
  • Act as a liaison with leadership to determine scheduling resource needs.

Benefits

  • Competitive compensation and benefits package.
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