Physician Scheduler - Emergency Department - Manhattan

NYU Langone Health • New York, NY

4d • Onsite

About The Position

NYU Grossman School of Medicine is a top-ranked medical school with a 175-year history of shaping medical history. As an integral part of NYU Langone Health, the school is dedicated to improving the human condition through education, research, and patient care. NYU Langone Health values equity and inclusion, striving to be a place where diverse talent can thrive. This role is for a Physician Scheduler in the Emergency Department in Manhattan.

Requirements

• Bachelors Degree in a related field.
• Minimum one (1) years of complex medical staffing or patient scheduling experience.
• Proficient in the use of Microsoft Office Word and Excel.
• Ability to develop formulae for moderately sophisticated spreadsheets; set up routine computer procedures; resolve simple software/hardware problems.
• Ability to access e-mail, electronic calendars, and other basic office support software.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Two or more years experience of complex medical staffing or patient scheduling experience.

Responsibilities

• Manages physician scheduling for Residents and PEM providers in the Ronald O. Perelman Department of Emergency Medicine.
• Creates and maintains schedules in ShiftAdmin and AMION.
• Collaborates with leadership to ensure all shifts are accurately filled each block, in a timely manner, and in alignment with provider needs and satisfaction.
• Processes payroll transactions related to moonlighting and other non-standard provider hours.
• Generates and maintains schedules for 100+ providers across multiple sites using web-based platforms (ShiftAdmin, AMION) and other scheduling tools.
• Ensures providers are assigned their minimum shift commitment based on open availability.
• Updates the schedule to accommodate changes as they occur.
• Reviews schedule daily to ensure accuracy.
• Obtains regular and ad-hoc availability and scheduling preferences from contracted and per diem providers prior to each scheduling block.
• Utilizes scheduling policies and procedures.
• Assesses monthly and ongoing coverage needs.
• Provides coverage as needed in the absence of others on the administrative scheduling team.
• Distributes schedules to providers in advance of the start of the block.
• Completes provider information forms for all new providers.
• Updates and maintains provider contact and schedule information in Shift Admin.
• Develops and maintains good working relationships with providers.
• Maintains spreadsheets of yearly clinical hours, shift distribution, time off, and sick calls.
• Accurately processes payroll transactions for moonlighting and other non-standard hours worked.
• Responds to inquiries from management and individual clinicians.
• Demonstrates flexibility in response to unexpected changes, workload shifts, emergencies, staffing needs, and scheduling requests.
• Applies critical thinking skills and judgment in problem-solving.
• Demonstrates excellent communication and interpersonal skills, including telephone and email correspondence with leadership and medical staff.
• Maintains strong attention to detail, time management, and organizational skills.
• Ability to work with minimal supervision.
• Performs other duties as assigned by management.

Benefits

• Comprehensive benefits and wellness package
• Robust support system for any stage of life
• Financial security benefits
• Generous time off program
• Employee resource groups for peer support
• Holistic employee wellness program focusing on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level