WPPA Physician Office Assistant (Cardiology)

White Plains Hospital•Lake Mohegan, NY

1d•$23 - $34•Onsite

About The Position

A non-exempt position performing diversified office-clerical duties and maintaining efficient, positive communication with patients, families, physicians, providers, and outside facilities and individuals. The position is in a cardiology practice in Yorktown Heights, New York, with a day schedule Monday through Friday, 8:30 AM to 4:30 PM, for 75 hours per pay period.

Requirements

High school education or GED required.
Less than one year of previous patient relations experience required.
Less than one year of general office experience required.

Nice To Haves

Less than one year of previous physician-practice patient experience preferred.
Basic medical terminology, electronic scheduling, and electronic medical record experience preferred; low proficiency.

Responsibilities

Understand and adhere to WPH Performance Standards, Policies, and Behaviors.
Schedule and confirm patient appointments and arrivals using the Practice Management System when available.
Perform assigned duties such as sending and receiving patient records and documents, scheduling surgical procedures and tests, obtaining pre-certification for health care services, verifying insurance coverage and patient demographics, scanning, and maintaining and updating charts for completeness.
Answer the telephone, relay messages, and provide information when necessary.
Maintain files and assist in establishing office systems.
Order office supplies.
Operate related office equipment.
Attend meetings and take and distribute minutes.
Respect and promote patient rights, respond appropriately to emergencies, and communicate patient- or staff-related concerns and problems to the immediate supervisor.
Adhere to White Plains Hospital infection control standards, including hand hygiene.
Use appropriate decision-making steps, including recognition and priority setting for patient care and practice-based issues.
Collaborate and communicate with the health care team.
Complete annual mandatory requirements, including Occupational Health Requirements, and attend mandatory in-services.
Participate as a member of the patient care team, including daily huddles and regular scheduled practice team meetings.
Use cost-containment practices.
Prepare and maintain various statistical data as needed.
Perform other duties as assigned.