PHYSICIAN LIAISON

Northwest Specialty Hospital

12d

About The Position

Northwest Specialty Hospital is seeking a Physician Liaison to join our
Marketing team!

Under the direction of the Marketing and Creative Manager, the Physician Liaison
is responsible for building relationships between NWSH and medical offices
within the community. The Physician Liaison will meet with the local physicians
to promote NWSH services. This position will foster relationships between
physicians' offices and NWSH, to increase the number of patients referred to our
facility for treatment and care. The Physician will assess how physicians feel
about their relationship with the hospital, analyzing the success of referral
patient care, and communicating new options available to enhance the success of
the hospital-physician relationship. This position will attend and support a
variety of sponsorships and events and assist with preparation and setup of
events. The Physician Liaison will need to project a professional demeanor and
appearance while maintaining the confidentiality of the Hospital and employees
as appropriate. This position will require excellent customer service skills and
communication skills. Works under stress and in situations that demand patience
and tact while providing impeccable service. Local travel will be required to
complete job duties. Other duties as assigned.

Requirements

• Excellent customer service skills
• Communication skills
• Project a professional demeanor and appearance
• Maintain the confidentiality of the Hospital and employees as appropriate
• Local travel will be required to complete job duties

Nice To Haves

• Five years hospital marketing or physician liaison experience preferred.
• Bachelor’s degree in related field preferred.

Responsibilities

• Maintains relationships with physicians, and key influencers to drive patient volume, enhance customer loyalty and exceed client satisfaction, including face-to-face introductions, mailing out materials, phone calls to set up introductions.
• Surveying local primary and specialty physicians to increase the number of patient referrals to the healthcare system.
• Meeting with local physicians to promote NWSH services.
• Develop physician referral programs.
• Collect and analyze market data.
• Assist local providers in building and maintaining relationships with specialists and surgeons to refer patients with confidence.
• Grow physician referrals and connect NWSH with the local healthcare community.
• Meet with referring doctors to discuss patient care, referrals, new treatments, and thanking them for existing referrals.
• Attend and support a variety of sponsorships and events.
• Promote new hospital service lines.
• Increase high revenue procedures and surgeries.
• Compliance with the marketing goals and philosophies of NWSH.
• Arranging and leading public relations campaigns and awareness efforts.
• Assist with marketing initiatives and goals.
• Keeps information confidential and maintains a HIPAA secure environment.

Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions)
• Tuition reimbursement
• Growth opportunities, ongoing education, training, leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level